Device Licensing and sessions per user

[Jose Gabino Arocas]

Hello,

Sometimes the device licensing system doesn't seem to work properly (or the accuterm telnet, maybe) and counts more than one license to the same user on a single device.

Is there a way to know how many licenses each session has consumed? .

That way it would be easy to determine who the system has not worked well for to diconnect them.

Thnak you for your answers,

J. Gabino

[Brian Speirs]

This doesn't really answer your question, but you do need to configure AccuTerm to use device licensing - this doesn't automatically happen.

    Tools > Settings > Connection

    Tick the checkbox that says: 'Enable device licensing (U2 / QM / D3)', and the next checkbox: 'Append LF to device license response'.

If you have a lot of users to check, you may be able to write a script that runs from your login process to update the AccuTerm settings for users as they log in.

Cheers,

Brian

[Jose Gabino Arocas]

Hi,

Yes i know it and all users have AccuTerm configured to use device licensing and it usually works but sometimes (not often) QM consumes a license that should not be consumed.

[ERICM76903]

This might help.

I have found that sometimes when a unexpected disconnect happens for the user, the server will keep that ssh/telnet session alive, and so will QM. Again, this sometimes happens.

What I have found is if you get on the server and terminate the ssh/telnet process that has hung, then QM will clean it's self up, and thus the license is then free to use.