On Sat, Sep 22, 2012 at 7:39 AM, c f <
christophe...@gmail.com> wrote:
> A delayed-release model or a 'we'll release the parts most interesting to
> customers rather than competitors' model would be cool.
What I would find to be a good solution to the current conundrum:
* Makerbot seems to be coming out with a new model every 9-16 months,
with the first 6-8 months or so after release being significantly
backlogged. So, release and publish to their website the core design
files for the printer 6 months after release, and the remainder of the
design for non-core components/enhancements 3 months later (9 month
total) under an open source license. This would include firmware. If
necessary, businesses could purchase the latest and greatest hardware
and the community could develop/modify against the prior generation -
since most of the hackers/makers are not going to be buying a new
printer every year..this should work fine. 6-9 months is not a
horrible amount of time - it's not ideal and might slow down makerbot
development but it would allow the community to keep going forward
while makerbot gets its $.
* Release code for all user/desktop software within 3 months of
release...code is one of the hardest things to delay, and since this
is one area where makerbot is benefiting as much from the community as
they might be giving...3 months seems like the best compromise.
* Free email support and parts that can be purchased at reasonable
cost for all models released within 3 years. Three years is normally
the minimal expected lifetime of any capital expense. Minor delays in
stocking older parts would be fine...but no makerbot owner should have
to worry about not being able to get a replacement part for any
printer that breaks within 3 years of purchase.
* Makerbot can charge extra for the ability to call in to their
support, to get quicker responses to questions, to get replacement
parts expedited, and/or down the road for training or certification of
some kind (Authorized Makerbot Repair Tech?)
The above I think would be a fair balance....although technically,
even if google is getting away with it, there are some open source
purists who think that open-source does not allow for delayed
release....but makerbot should be able to get away with it if they
made the policy clear and kept to those commitments.
Matt
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