DIY Kit Shipping Returned To Sender

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benl11235

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Aug 21, 2013, 4:39:08 PM8/21/13
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Hello, I just got notice that my DIY kit was returned to sender. Would it possible to get that resent, without registered mail?

Thanks,
Ben Lancaster

Martin Nation

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Aug 21, 2013, 5:09:29 PM8/21/13
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You sent this to a customer. I am not OpenGrab.

 

You need to look up the correct email.

 

Good Luck

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ctech

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Aug 21, 2013, 7:14:51 PM8/21/13
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Ben,

When was it send back?

Here is the deal, the package will show up in customs locally with any luck they will not recognize it as commercial and in which case you are in luck, we just ship it back no problem.  We had a packaged return from the Russian Federation, customs declared it commercial and it will cost us well over 50USD to get it out. Needless to say it ain't coming out of customs,...if that happens to you then your out of luck.


Regards
Andreas




Robert Lefebvre

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Aug 21, 2013, 8:49:30 PM8/21/13
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Andreas, can I please get a status on my shipment?  I haven't heard anything.

Thanks,
Rob

Ben

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Aug 21, 2013, 10:02:38 PM8/21/13
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It said it was returned to sender on August 8th. US based though, not Russia.

ctech

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Aug 21, 2013, 10:06:11 PM8/21/13
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ok, we'll wait from a notice from customs and then we'll see what can be done can be up to 3 weeks...
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