Photoshop Green Key

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Agata Schweiss

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Jul 26, 2024, 2:23:39 AM7/26/24
to openerp-chile

Not sure what is happening but lately my photoshop window screen, which shows my artwork is now neon green. I cannot see my art and it vibrates also. I don't know if it has something to do when I disconnect from my large monitor or something else. I have upgraded my mac system to Big Sur 11.4. The only way I can get it to work properly is to delete photoshop from my computer and reinstall it again from Adobe again. I have to click off any saved libraries etc, and start all over again. Has anyone had this issue or know how to fix it? It's happened a few times and I'm wondering if there is a conflict somewhere.

I'm trying to remember what I heard, but you mentioned "something to do when I disconnect from my large monitor or something else." As I recall, it has something to do with switching monitors while PS is running, and I can't remember the details.

This trick from Jane-e worked but why did it suddendly happen in the first place. Photoshop for me was fine on my extra monitor but on my Imac Pro monitor it turned green... all of a sudden last week....... Thank you for the fix Jane - e

Both Apple and Microsoft have changed the old Open GL in their OS, which has been deprecated or removed. Deactivate Native Canvas forces the GPU to use the older GPU functions and might not be needed after an update to your GPU driver.

Don't change anything in color settings, that's not where the problem is. When opening, always embed a standard profile (sRGB, Adobe RGB, ProPhoto). Not the camera profile. In short, return all non-standard settings to defaults.

Everything you describe points to a defective monitor profile. No, it's not relevant that it's "the same screen". If the profile is not correctly written to icc spec, it may work in some circumstances and fail in others.

Hey Fosse, I definitely think you're onto something with the monitor profile. But I am still unsure how to fix it.

After what you said, I dragged Photoshop to my Macbook Pro's screen, and it looked fine. I didn't close the program or do anything besides drag it between screens. And then, sure enough, when I returned it to the big screen the colour stayed correct.

And thinking back, there was a "bug" I noticed a little while ago where the image would flash green before going normal in certain situations. (Zooming in and out from memory. Maybe panning too). It just never stayed that way, so I put it down to a harmless glitch.

So, I'm still super confused. It's like photoshop doesn't like my NEC (and I do mean photoshop. Camera Raw is fine).

Where's the ICC profile that could cause that behaviour stored?

I have an NEC PA272W, calibrated with an xrite i1 Display, using SpectraviewII (1.1.42). OS is MacOS Mojave 10.14.6, and PS is up to date (I tried CS6, and rolling back CC as far as I could and a few versions in between. No luck. (I'm back on the latest).

I'm not sure if this is when it happened/got worse, but I calibrated my screen last night (and again since, with updated spectraview software), and it all appeared to work correctly. It looks great, in literally everything except Photoshop. All Raw software, preview etc were fine. But as soon as I opened the file in Photoshop on my NEC screen, that's when i got the green cast, and I couldn't shake it until I dragged it off my NEC screen,

That's all the info I really have.

I've attached 4 screenshots below.
- My color settings (just in case).
- A side by side of PS and CR.
- The green cast, screengrabbed from photoshop on my NEC.
- The image as it SHOULD appear (Screengrabbed in C1. CR is basically identical besides lens corrections and the processing algorithm, but no green cast.)

Also, just on the standard profiles, (sRGB, Adobe RGB, ProPhoto), I have a pretty compelling reason for attaching the camera profile. (And I don't think it's causing this issue, because I've tried Adobe RGB as well). The reason is Capture One related, but may be applicable to Lightroom as well.

Basically, I thought I'd found that the tools did't work the same on a PSD/TIFF as they do on a RAW, which made the "round trip workflow" (Exporting a PSD/TIFF, retouching in PS, then finishing in C1) quite annoying, and meant that styles and tools couldn't be applied after retouching in a predictable way. When Phase one tested it, they figured out the problem, and had me embed my camera profile when doing a round trip. It worked perfectly, and photoshop had no problems with the workflow. So that's why I do it that way.

Is there any reason I shouldn't do it? I know it's not the done thing, but in a way it also makes sense in that I'm keeping the image in a much larger colour space (But not as big as ProfotoRGB) for as long as possible. I only send out standard profiles for final files.


This is a bug that has hit a lot of people with iMac/MBP + external display lately. The application is using the profile for the integrated display rather than the profile for the display it's actually sitting on.

This has never to my knowledge been reported from desktop systems with multiple connected displays. It's always, no exception, systems with an integrated display plus an external connected one. That points clearly to an issue with how displays are assigned in the video card/operating system. IOW, an OS bug. Photoshop just uses whatever profile it gets from the OS.

Great explinantion.
I suffer from the same problems. I have been keeping Bridge open on my laptop while I retouch on my external monitor. I just glance over at the preview in Bridge to remind myself what the color should be rendering as. Drove myself nuts before figuring out there wasn't actually a problem.

Hey, I just replied to Fosse, and the info you asked for is there too. (The images color space is AdobeRGB in one case, and camera profile in another. It doesn't seem to matter. I've tried it both ways.)

I just had the same problem appear yesterday but going from Lightroom Classic to Photoshop. I have the same NEC PA272W monitor. Lightroom >Preferences>External Editing>Color Space set to ProPhoto RGB. Photoshop>Edit>Color Settings>working Space set to ProPhoto RGB.

I found that opening images directly in Photoshop Release 22.3.1 gave the same greenish color so it was not a Lightroom to Photoshop handoff issue. I then found that in Camera RAW there was a yellow triangle warning next to Profile in the Edit panel (on the right). I then downloaded Camera RAW 13.2 (the latest version) directly from the Adobe site. Photos opened with the correct color and the warning next to Profile was gone.

Set both Display screens to use the master display profile (normally the external display) in the System preferences / color pane - that fixes many dual screen appearance issues, but of course the MacBook screen is now inaccurate. so it's only a workaround 'til Adobe and Apple can fix this issue.

You'll now see 2 dialog boxes, one (normally) appearing on each screen, if you set each to the 'color' tab, they'll show the selected display screen ICC profile for that screen along with a list of others that are available.

IF you are doing any serious imaging work and would like to see continuity of appearance between your system and others, such as a print service - or even your own printer - then your main working display really does need to be calibrated & profiled.

With any calibration you need to be sure that the achieved result is accurate, my belief is that the only way to achieve that is by using an unequivocal reference, a physical reference item. For this I use -profile-verification-kit

There are lots users suffering from this problem. I have opened a thread at Adobe Photoshop Family with lots of examples. At the first post I store a summary there - what have been found/tested so far, as well as links to other threads

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

I had this issue today, Windows 11, I had Just added a new 4K monitor which I had HDR Calibrated within windows.
When using the default profile, everything was green, when selecting the HDR Profile everything was way over saturated etc and rainbow coloured. Having already tried disaling GPU and Default Canvass and recalibrating my Monitor multiple times , I Simply Disabled HDR on the 4K Monitor in Windows as was able to uncheck the disable default canvass and re enable GPU with no further issues.

Just adding in case anyone else runs into this issue with all images appearing green

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

this has just worked for me too, but there is no way we should have to disable HDR every time we use Photoshop, they really need to fix this.
All other photo editing programs work perfectly fine with HDR turned on.

Choose Select > Color Range and use the Eyedropper Tool to target the green background and select it. Hold the Shift key as you click-and-drag over the areas to add more color pixels into the selection.

If you have Photoshop 2021 or newer, you can click on the Refine Hair button on the Options bar, which is an automatic way of doing this process. Adobe Sensei, the A.I. inside Photoshop, will find the hair and automatically paint it.

Jess Ramirez is a digital graphics expert, speaker, and educator specializing in Adobe Photoshop. Jess is best known as the founder of the Photoshop Training Channel, one of the most popular Photoshop YouTube channels in the world. More.

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