bulk email template

[Pierre Mailhot]

Hello everyone!

Is there a way to associate the bulk email templates created under the Django Administration page to specific courses?

I must be blind because I don't see it in either Django or the Instructor page.

Any ideas?  Please don't tell me it's a global template...

[Pierre Mailhot]

I guess I answered my own question by looking more closely at the code and finding this piece of text in https://github.com/edx/edx-platform/wiki/Microsites-Theming :

• course_email_template_name - Name of the CourseEmailTemplate to use when sending course emails. If the Microsite site needs to send a branded Course Email, use the Django Admin website to define an appropriate Course Email Template. Then set the configuration to point to this Template name that was used int the admin pages.

If I undestand correctly, can someone confirm, a template is global to a site or a microsite.

[Sarina Canelake]

Pierre - yes, this is true. There is no way currently to have course-specific email templates. The idea is to have consistent branding across your platform.

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[Francisco Javier Gómez Alba]

Hello:
I have the same problem
The steps I take are:

1. create user.
2. create course.
3. activate course:
    Home --> Bulk_Email --> Course authorizations.
    Course id: ***

4. Enable email template Course:
    Home --> Bulk_Email --> Course email templates.
        Html template: {{message_body}}
        Plain template: {{message_body}}
        Name: template1

5. I agree to the subject and link pulse: "Instructor"  --> Email
    Fill the fields and pulse"Send Email".

6. I find that if sent by clicking on: "Show Email Task History" and task Progress:
    Message faild to be emailed for any of 1 recipients ...

and log:

******************************************************
==> /edx/var/log/supervisor/lms_low_1tderr.log <==
DoesNotExist: CourseEmailTemplate matching query does not exist.
2015-04-28 11:10:42,914 INFO 2651 [edx.celery.task] subtasks.py:526 - Preparing to update status for subtask 8f8d2164-5815-400d-b263-89bc38c4211d for instructor task 4 with status SubtaskStatus<{'skipped': 1, 'retri                      ed_nomax': 0, 'task_id': u'8f8d2164-5815-400d-b263-89bc38c4211d', 'succeeded': 0, 'retried_withmax': 0, 'attempted': 1, 'failed': 1, 'state': 'FAILURE'}>
2015-04-28 11:10:42,919 INFO 2651 [edx.celery.task] subtasks.py:582 - Task output updated to {"skipped": 1, "succeeded": 0, "attempted": 1, "start_time": 1430233842.872829, "action_name": "emailed", "failed": 1, "du                      ration_ms": 43, "total": 1} for subtask 8f8d2164-5815-400d-b263-89bc38c4211d of instructor task 4
2015-04-28 11:10:42,923 ERROR 1873 [celery.worker.job] log.py:246 - Task bulk_email.tasks.send_course_email[8f8d2164-5815-400d-b263-89bc38c4211d] raised exception: <MaybeEncodingError: Error sending result: '"<Excep                      tionInfo: ObjectDoesNotExist('CourseEmailTemplate matching query does not exist.',)>"'. Reason: ''PicklingError("Can\'t pickle <class \'bulk_email.models.DoesNotExist\'>: attribute lookup bulk_email.models.DoesNotEx                      ist failed",)''.>
Traceback (most recent call last):
  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/billiard/pool.py", line 297, in worker
    put((READY, (job, i, result)))
  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/billiard/queues.py", line 363, in put
    return send(obj)
MaybeEncodingError: Error sending result: '"<ExceptionInfo: ObjectDoesNotExist('CourseEmailTemplate matching query does not exist.',)>"'. Reason: ''PicklingError("Can\'t pickle <class \'bulk_email.models.DoesNotExis                      t\'>: attribute lookup bulk_email.models.DoesNotExist failed",)''.

******************************************************

I've done wrong?
help.
Thank you.

[Sarina Canelake]

Try removing the name "template1". I think the default may be looking for  a template without a name. When I last played with bulk email, there was not a name for templates.

[Pierre Mailhot]

Indeed. The default is looking for "None" which is the template without a name.

From what I understand, microsites can use the "named" templates through configuration.

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Salutations / Regards ,

Pierre Mailhot, M.Sc., CISSP, CEH

514-916-9558

[Sarina Canelake]

heh that is very confusing :-\

glad you got it resolved!