Help! Certificate signature doesn't show in preview

[Remy Lamers]

Hi all,

We are running Open EdX Eucalyptus. After configuring certificates and adding a signature, the signature doesn't show up in the preview.
I am able to directly access the image, but it's just not working in the certificate.

Could someone point me in the right direction?

Thanks in advance,

Remy

[Ernesto Sanchez]

Hi,

I have the same problem, but i check the course mode no-id-professional, professional, audit and the signature show up in the preview.

I do not know what the difference is.

[Mahyar Damavand]

I want to use honor mode and I have the same problem.

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[dr.n...@gmail.com]

I realize this is an old thread and I apologize for restarting it, but did you ever get a resolution? I am having the exact same issue and cannot seem to resolve it.

[Mahyar Damavand]

Since a year has passed from my issue I don't remember the fix for

but I think it was an easy CSS change 

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[dr.n...@gmail.com]

You are correct. The class was wrong on the signature image. I was able to fix it.

Thanks!

[Kalulu Rak]

hi,

I have the same issue on ginkgo release. 

How did you change the file to fix this ?

Thanks

[dr.n...@gmail.com]

I modified the "_accomplishment-rendering.html" file. Look for: 

<img class="signatory-signature" src="${static.url(signatory['signature_image_path'])}" alt="${signatory['name']}"> and delete "signatory-signature."

It should look like this:

<img class="" src="${static.url(signatory['signature_image_path'])}" alt="${signatory['name']}">

I am sure there is a better way to fix this, but this has worked well for my organization so far. 

[Kalulu Rak]

I 'll try.

Thank you !

[Antoine Selim]

Sorry, we modified the "_accomplishment-rendering.html" file as explained, but it didn't help, still no signature on the honor certificate preview, 

Anyone knows of another solution?