Hi, I'm posting a solution to a slightly different problem involving the 3D touch z-axis.
My sensor was working fine (You can test this with a small magnet in the manual-move mode, bring the magnet close to the black sensor while you are moving the axis and it will stop if the sensor is working).
My problem was that someone, possibly one of the 100 students who worked on the machine ;-) set the z-offset to -123. this made it impossible to reset to the a value closer to zero, since the bed first want to go to the position before you can start setting a more appropriate value.
My solution was:
1. Move the bed manual mode to the bottom.
2. Get ready with a magnet.
3. Do home, and immediately use the magnet close to the z-sensor to trick the machine into believing it is home, then let it continue to the offset of -123. Lucky this was within the travel of the Z.
4. Go to the z-offset and set it back to Zero.
5. Redo the setup process to get a proper z-offset (described elsewhere in the the manual I think)