Right to Know Deadline reminders?

[Daniel O'Connor]

Saw recently a reply where a submitter had missed a window for requesting internal review by a narrow margin after the dept in question had used the full range of delays open to them.
This struck me as against the default assumption of openness,  and a little asymmetrical: a foi officer has a paid position to deal with requests;  while the public may have other obligations like full time employment.

To level that playing field a little; would an ical feed of deadlines be useful, aimed at requestors?
"Remind me in N days to followup X"?
"Window for action Y is N days away "?

[Ben]

I like the idea, however I'm not sure how we would build that into RTK. I think we already email people who's requests are set to "Clarification Required" so maybe we can change the frequency there? 

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Ben Fairless
Volunteer Administrator - Right to Know

e: b...@rightotknow.org.au

w: www.rightotknow.org.au
t: @RighttoKnowAu

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[Luke Bacon]

This could potentially be achieve by providing a list of key dates/deadlines for a request marked up with h-event http://microformats.org/wiki/h-event .

Unless the app knows what the response has been though, it may be hard to provide relevant dates. Not sure.

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Luke Bacon

http://equivalentideas.com

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[Henare Degan]

Requesters are sent a number of different types of reminders by email. For example, they're emailed that they've got a response immediately, and reminded after 3 days, 10 days, and again 24 days later if they haven't done anything: https://github.com/mysociety/alaveteli/blob/rails-3-develop/app/mailers/request_mailer.rb#L338-L344

However I like the sentiment behind what you're saying. How about building something with the API to allow volunteers to see which requests are coming up to a deadline so that they can add annotations to help requesters that might otherwise be stuck?

Cheers,

Henare

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Henare Degan
Volunteer & Director - OpenAustralia Foundation

e » hen...@oaf.org.au
w » www.openaustraliafoundation.org.au
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