My top concern about these questions is that I think 5 and 6 should be
numbers 1 and 2. My comments are inline. And I did not respond to the
earlier query by Julio, so my bad.
-Bill
On Mon, Apr 2, 2012 at 6:00 AM, Julio Gonzalez Altamirano
<jga...@gmail.com> wrote:
> Here are the draft questions per recommendations so far. Please
> provide feedback this week. I will be distributing the questionnaire
> to the campaigns on 4/9.
>
> 1. How do you propose that community concerns about website usability
> and missing content be addressed?
My association when reading this question is "micro-management". Do we
think that the City IT folks are NOT working to improve usability,
missing content, and broken links? Is this more a question of having
better community interaction with the web folks? Is not this what the
CTTC is for? If this is a question about community and citizen
involvement, then it should be explicit.
>
> 2. Do you believe the current level of resources allocated towards
> City information technology are optimal in creating public value for
> Austinites? Why or why not?
I don't understand how anyone can know what is "optimal in creating
public value". I have not examined the city budget or interacted with
the folks doing the work and requiring resources, so maybe this is a
naive concern. But it seems to me that without a shared understanding
of the "public values" to be created it will be hard to get a useful
answer to this question. Is there a clearer, more explicit question to
be asked?
>
> 3. Do you support the designation of a Director of Digital
> Innovation (see http://www.theatlanticcities.com/technology/2012/03/dawn-municipal-chief-innovation-officer/1516/)
> to be accountable for operation, maintenance, and
> innovation with the City’s digital portfolio (e.g. website, open data,
> civic applications, open government technology)?
To me this question and number 4 both imply that the current system
and the CTTC are not working. Is this true?
>
> 4. Will you consider developing a division similar to Boston’s Urban
> Mechanics (see http://www.newurbanmechanics.org )
> that is responsible for operation, maintenance, and
> innovation in how the City of Austin leverages its technology
> investments to enhance service delivery for Austinites?
>
> 5. How will you encourage City departments to place meaningful data
> on the open data portal on a timely basis?
Good question, but it assumes that everyone thinks that providing data
openly is a good thing. I hope that is true.
(Nit: word choice replace "meaningful" with "useful", still abstract,
but could be defined in terms of uses.)
I think that question 4 should follow question 5. [If 4 -> 1, then 5 -> 2.]
>
> 6. How will you and/or your staff use social media to promote citizen
> engagement and improved service delivery?
I like this question, but if everyone says they'll be active on
Twitter and Facebook and Google +, etc., then what will distinguish
candidates? Maybe the better question is how each candidate views the
value of social media in promoting citizen engagement and service
delivery, and what their experience with these modes has been to date.
Here's a new order and language for the questions in response to your
suggestions. In terms of the ideas around adding digital innovation
staff, it's not a concern about the CTTC. Rather it's a request for
staff capacity and for that staff to be assigned to high impact work.
### OA Qs v.2
1. How will you encourage City departments to place useful data on
the open data portal on a timely basis?
2. How do you propose that community groups and concerned citizens be
engaged to improve website usability and address missing content?
3. Do you believe the current level of budgetary resources allocated
towards City information technology are sufficient? Why or why not?
4. Do you support the designation of a Director of Digital Innovation
(see http://www.theatlanticcities.com/technology/2012/03/dawn-municipal-chief-innovation-officer/1516/)
to be accountable for operation, maintenance, and innovation with the
City’s digital portfolio (e.g. website, open data, civic applications,
open government technology)?
5. Will you study development of a division similar to Boston’s Urban
Mechanics (see http://www.newurbanmechanics.org ) that is responsible
for operation, maintenance, and innovation in how the City of Austin
leverages its technology investments to enhance service delivery for
Austinites?
6. How do you and/or your staff view the value of social media in
promoting citizen engagement and service delivery, and what has been
your experience with these modes to date.
(1) Given the content of the questions I think 3 and 4 should be
reversed. That is, all the questions referencing what other cities are
doing are then grouped together.
(2) Q 7 on sufficient resources seems a bit weak to me, as a voter. I
am more interested in a candidate's commitment to continuing
development of efficient and effective city IT. On the other hand,
without an understanding of resources allotted and available, it is
easy to commit to development. I do not have a better suggestion, so
maybe best to leave it as is.
-Bill
On Fri, Apr 6, 2012 at 5:30 PM, Julio Gonzalez Altamirano
Here's some additional edits based on Chip's suggestions.
### OA Qs v.3
1. How will you encourage City departments to place useful data on
the open data portal on a timely basis?
2. How do you and/or your staff view the value of social media inyour experience with these modes to date?
promoting citizen engagement and service delivery, and what has been
3. Do you support studying whether Austin should join cities such as
Seattle,
Portland, San Francisco, and Washington, D.C., in pledging support for
a
publicly-accessible open-standard protocol for 311 services,
such as the currently proposed Open311 API specification?
4. How do you propose that community groups and concerned citizens be
engaged to improve website usability and address missing content?
5. Do you support the designation of a Director of Digital Innovation(see http://www.theatlanticcities.com/technology/2012/03/dawn-municipal-ch...)
to be accountable for innovation with the City’s digital portfolio
(e.g. website, open data, civic applications,open government
technology)?
6. San Francisco and Philadelphia have Innovation Offices led by a
Chief Innovation Officer.
Boston has the Urban Mechanics (see http://www.newurbanmechanics.org )
program.
New York City has a Chief Digital Officer and a Digital Roadmap. Which
of these (or combination of these)
strategies do you believe will best encourage digital innovation for
Austin?
7. Do you believe the current level of budgetary resources allocated
towards City information technology are sufficient? Why or why not?
http://open-austin.org/OpenAustinCandidateQuestionnaire2012.docx
Holy smokes! I just read the final version and this is superb. Thanks
for coordinating this Julio, and thanks everybody who contributed.
--
Chip Rosenthal * 512-573-5174 * KE5VHV * ch...@unicom.com * www.unicom.com
We'll be fixing that. I'm working on a website that can be used to view
and compare the candidate responses.