UI not functional.

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abjha

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Nov 4, 2011, 8:51:20 PM11/4/11
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Hi,

Just started using OpenACD from git, ( fresh clean build ) with
FreeSWITCH. There seem to be quite a few problems with the web
interface for both the agent and the administrator, here are a few I
ran into :


1. in the agent config screen, the SAVE button is not functional.
Nothing happens on clicking that button. The JS debugger shows no
error,
except " The server responded with a status of 408 ( timeout ). "

Because this button doesn't work, the agent is unable to configure
his endpoint, and calls are not routed to him ( I can see from the cli
that the calls are getting sent to the default_queue, and the agent is
assigned to the default_queue too, but calls stay in the queue, and
the agent never picks up ).


2. In the administrator screen of adding queues, on clicking submit,
nothing happens, no queue gets added. Instead a JS error is shown in
the debugger : in dojo.js.uncompressed.js:3365 - Uncaught TypeError
[object Object] has no method 'fetchItemByIdentity'.


So I'm unable to create a new queue too. I tried debugging but
couldn't figure out, can you please help me here, because I have the
git head but still can't seem to get this to work )

Thanks,
abjha

Abhinav Jha

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Nov 4, 2011, 8:58:47 PM11/4/11
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Just in case it helps, I tried this on chrome and firefox, and both exhibited the same behavior..

Micah

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Nov 6, 2011, 3:20:43 AM11/6/11
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Master is in the process of being fully updated to v2, so there's
quite a bit broken about it. I apologize, and am working as quickly
as I can to get it up to snuff. The v1 branch has far fewer bugs, and
will let you 'get to know' OpenACD better. I'll be making an
announcement on this mailing list when v2 is done.

1: It's currently a place holder for now. I'm currently focused on
other functionality (such as getting email fully working again in v2),
which is why it's in the half-finished state. The admin screen lacks
an option for configuring an agent's endpoint completely. This has
been implemented on the backend, however:
agent_auth:set_endpoint({login, "agent"}, freeswitch_media,
{sip_registration, "agent"}).
agent_auth:drop_endpoing({login, "administrator}, email_media).

2: I'll look into this; there should be no issue on v1, so it may be
as simple as merging a fix in.

Micah

Abhinav Jha

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Nov 6, 2011, 4:06:56 AM11/6/11
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Thanks for the reply and this product Micah :)
Will some wiki link or the website be updated when master is updated to v2 ?

Regards, 
Abhinav

Micah

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Nov 8, 2011, 11:31:52 AM11/8/11
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There will be. The wiki on github will be updated with the changes
for v2.

Micah

eksantrik

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Nov 10, 2011, 1:11:49 PM11/10/11
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Micah, is there a target date for v2 yet? Thanks
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