Problems after trying to load local maps from edit settings page

[Chaen Tidsuchon Ph.D.]

Hello everyone, 

I have been installing tickets without any issue, I came across the option to load local maps, and went thru the area and zoom in and zoom out limits.. after I clicked next it said it downloaded the png files for the map, and said it made the changes in the config to local maps (1) after which now I cannot login at all. is there a file in a certain location to revert it back to the default value?

Arnie, tried to reach out but I guess your email is not working anymore. I'm finally getting the tickets to be used in Thailand, after a long battle with computers and government to buy equipment.

[Eric Osterberg]

The database would need to be updated. You will need to run a MySQL update command.

You might also need to delete the downloaded tiles. I seem to recall a similar issue on my own installation, but this was maybe 9 years ago. As I recall, if you have tiles downloaded, and the map bounding area either contained missing tiles or some other mismatch of the expected tiles, the CPU would run wild trying to do something when you tried loading the page for the first time.

Here's the code that handles the local maps.

https://github.com/openises/tickets/blob/dbd96ef73c8b921c434f7fa00e83d9a377842f18/ajax/update_localmaps.php#L3

I found this by searching the repo with this URL. Not sure, but I think you can follow this same link to see the same results.

https://github.com/search?q=repo%3Aopenises%2Ftickets+local_maps&type=code

// Select the database and run:

UPDATE settings SET value = '0' WHERE name = 'local_maps' LIMIT 1;

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[Arnie Shore]

Chaen, I do hope you're able to get some support on this as well as anything else related;  I'm not doing much technology-wise for some time now.

WRT failing to reach me, I wonder if you used some long-ago address.  Do use this one instead.

AS

[Kurt H.]

Hi Chean

Would you mind to tell us what hardware and which PHP version you're using?

Thanks a lot.

BR Kurt

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