Have you tried the slider along the bottom of PHD that adjusts the image brightness?
I'm using an ASI290 Mini, which is a planetary camera. Or was, before ASI got so smart and decided the ASI220 was a replacement for the 290. (Which was about 1 week after I purchased mine.)
But I was looking for a finer camera (higher definition) at the time my original guide camera died on me. RIP, it worked itself to death.
Multi star guiding in PHD2 was a huge bonus over the long used single star. But before the Multi star guiding emerged, all we needed was for our guiding to catch a star and follow it over the night.
A pretty simple task for any guide camera. But since I was replacing my original guide camera anyway, I went for High Res (Resolution). My thought was to give the new and improved PHD2 lots of stars to pick from.
And it has worked fine for me. (My original guide camera was an Orion Star Shoot. So pretty outdated as this sport goes.)
Don't discount posible USB problems. USB was not intended for how we use it. It isn't weather resistant at all. I often "exercise" my USB connectors by unplugging and reinserting the connectors several times to wipe the contacting surfaces.
Not every problem lands in a log file. 😉