ZWO ACI2600 Duo won't connect

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Doug Elton

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Sep 8, 2023, 3:22:41 PM9/8/23
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I just bought a ZWO ACI2600 Duo (replacing my ST7 XME), I am using an AWR Technology mount.
PHD2 can connect to the mount but not the camera,  I get a message -ZWO camera not found.
I can connect to the camera in ACIimg, both chips and I can take images.  I can see both chips in the Device manager.  I have installed all recommended drivers.  

Does anyone have any ideas on why I am unable to connect to the camera in PHD2?

Thanks

bw_m...@earthlink.net

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Sep 8, 2023, 4:08:38 PM9/8/23
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We don’t know what version of PHD2 you’re running.  Update to the PHD2 2.6.11dev6 release here:

 

https://openphdguiding.org/development-snapshots/

 

If it still doesn’t work, use the ZWO ASCOM camera driver.

 

Bruce

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Doug Elton

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Sep 8, 2023, 4:40:01 PM9/8/23
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Hi Bruce,

Thanks for your reply.

That is the version I am using.

I am a bit uncertain about how to switch drivers, any help will be appreciated.


Doug

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bw_m...@earthlink.net

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Sep 8, 2023, 4:48:07 PM9/8/23
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Under the camera pulldown in the new-profile-wizard, look for one of the ZWO (or ASI) camera drivers that includes the (ASCOM) qualifier.  That assumes you have ASCOM installed on your Windows system along with the ZWO ASCOM camera driver.

Doug Elton

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Sep 8, 2023, 5:01:14 PM9/8/23
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I am pretty sure I have the Ascom platform downloaded, and I downloaded Ascom drivers off the ZWO site.

I will have another look in the wizard.

Thanks



bw_m...@earthlink.net

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Sep 8, 2023, 5:38:13 PM9/8/23
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You have to install the ASCOM drivers as well.  This is the first dual-chip camera I’ve seen since the SBIG days and I’m a little surprised it doesn’t violate an SBIG patent.  The question will be whether two independent apps can access the two cameras concurrently.  Since there is evidently only one USB cable, ZWO would have needed to do extra work in the driver to allow that.

Doug Elton

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Sep 8, 2023, 6:13:27 PM9/8/23
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Hi,  I also have the ascom driver installed,  but the wizard tells me the camera is not connected.

In the same wizard I can choose my AWR Technologies mount and bring up an Ascom info window, and I can connect to it.

On the cam I have the USB3 cable plugged into the laptop, and I have a USB to 9 pin cable from the cam's USB2 port the mount drive box.

The ports show the connections, Device Mananger shows the 2 different chips.

I can't figure it....

The ASC software only seems geared towards ASC drive systems,  I would have thought they would allow for other mounts. 

Doug


I have the USB3 cable going to my laptop,

Rick Cohen

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Sep 8, 2023, 6:22:21 PM9/8/23
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The 2 USB 2.0 ports are a hub for connecting a focuser, filter wheel, etc.



Doug Elton

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Sep 8, 2023, 6:59:25 PM9/8/23
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Hi,

So how does the camera connect to my mount?

Thanks

Doug



Brian Valente

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Sep 8, 2023, 7:07:45 PM9/8/23
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For ascom guiding you don't. You connect the camera and mount to your laptop and phd handles the guide commands to your mount



Doug Elton

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Sep 8, 2023, 8:07:02 PM9/8/23
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I was beginning to wonder if such was the case.

Having moved on from my old SBIG ST7 and CCDOPS, which I've been using for about 20 years, I'm on a new learning curve.

I will give it a try.

Thanks

Doug Elton

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Sep 8, 2023, 8:40:20 PM9/8/23
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Hi,

I removed the cable from the USB2 port to my mounts 9pin.
The mount connects to a handset by cat 5 cable, handset connects to laptop.

When I opened PHD2 an Ascom window came up right away for the mount,  it properly listed 
it as AWR Tech, and I connected no problem.

However, still no luck with the cams.  I checked the Device Manager info,  it lists the 
ZWO drivers.  I can't seem to get Ascom to take over...

Doug



On Friday, September 8, 2023 at 08:37:48 p.m. NDT, Brian Valente <bval...@gmail.com> wrote:


Brian Valente

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Sep 8, 2023, 8:44:20 PM9/8/23
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make sure you have installed the zwo camera drivers and the zwo ascom drivers

ZWO ascom drivers show up as ASI ASCOM, not ZWO
image.png

then the black wrench button will become enabled. Click that and choose your ZWO camera in that dialog box and set whatever options you want 


To view this discussion on the web visit https://groups.google.com/d/msgid/open-phd-guiding/1992086167.7159923.1694220014883%40mail.yahoo.com.


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Doug Elton

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Sep 8, 2023, 9:21:54 PM9/8/23
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I'm not seeing the ASI options in my Connect window.

I ran an Ascom diagnostic, seems I may be missing some components so I am downloading the lastest Ascom platform.

Will advise...

Thanks



Brian Valente

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Sep 8, 2023, 10:13:58 PM9/8/23
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Sounds like you need to download and install the zwo ascom drivers 

bw_m...@earthlink.net

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Sep 9, 2023, 12:18:08 AM9/9/23
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You may want to follow this link, others have been able to get it working.

https://www.cloudynights.com/topic/890148-new-zwo-2600-duo-camera-phd2-camera-not-found/#entry12930646

 

Bruce

 

From: open-phd...@googlegroups.com <open-phd...@googlegroups.com> On Behalf Of Doug Elton
Sent: Friday, September 8, 2023 6:22 PM
To: open-phd...@googlegroups.com
Subject: Re: [open-phd-guiding] ZWO ACI2600 Duo won't connect

 

I'm not seeing the ASI options in my Connect window.

 

I ran an Ascom diagnostic, seems I may be missing some components so I am downloading the lastest Ascom platform.

 

Will advise...

 

Thanks

 

 

 

On Friday, September 8, 2023 at 10:14:22 p.m. NDT, Brian Valente <bval...@gmail.com> wrote:

 

 

make sure you have installed the zwo camera drivers and the zwo ascom drivers

 

ZWO ascom drivers show up as ASI ASCOM, not ZWO

image001.png

Doug Elton

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Sep 9, 2023, 12:43:10 PM9/9/23
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I tried the ASI Camera SDK download and copied the .dll file to PHD2 folder,  I managed to cause the program to stop working,
I had to uninstall and reinstall to get it back to where I left off,  no connection to cams.

I'm at a loss, send an e-mail to ZWO support...

Thanks

Douh



Brian Valente

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Sep 9, 2023, 1:00:34 PM9/9/23
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Doug I think you are going down the wrong path there. If you don’t have ASI camera showing in Phd‘s camera choices, you have not installed the ZWO ascom drivers.

Doug Elton

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Sep 9, 2023, 1:09:15 PM9/9/23
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Here are the files I downloaded and installed....

Device manager tells me the cameras have the latest ZWO drivers...

Ascom took over my mount just fine, but doesn't seem to be working on the cams.





Inline image


Doug Elton

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Sep 9, 2023, 2:20:52 PM9/9/23
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Finally connected.

Went into Ascom folder under Tools/DriverConneect64 and ran Ascom.Driverconnect where I accessed the 

I was able to see the ASIcam2, the guide camera and where I found Device Connection Tester.
I was able to see both ASI 1 and 2, and choose 2.  Tried PHD2 again and I connected.

Thanks to you and all hands who helped out with your suggestions.

Looking forward to checking out the new cam and software.



Doug Elton

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Sep 9, 2023, 2:27:56 PM9/9/23
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-dropped some text.

I accessed the Device Connection Tester which allows you to choose the device.
I could see ASI 1 and 2, 



bw_m...@earthlink.net

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Sep 9, 2023, 2:49:36 PM9/9/23
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Good job of sticking with it, glad to hear you got connected finally.  One suggestion is that you do some daytime testing with both cameras running.  Just connect PHD2 to the guide camera, your imaging app to the main camera, and have both apps loop exposures for a while.  This will help isolate any USB-related problem you might have.  If you’ve never used PHD2 before, it would be worth spending some time – also during the day – reading the user guide, particularly the first few sections.  Also, you should confirm you are running the 2.6.11dev6 dev release to take advantage of the new Calibration Assistant.  The user guide for the latest Dev release is here:

 

https://openphdguiding.org/man-dev/

 

And the dev releases are here:

https://openphdguiding.org/development-snapshots/

 

 

Good luck,

Bruce

 

From: open-phd...@googlegroups.com <open-phd...@googlegroups.com> On Behalf Of Doug Elton
Sent: Saturday, September 9, 2023 11:28 AM
To: open-phd...@googlegroups.com
Subject: Re: [open-phd-guiding] ZWO ACI2600 Duo won't connect

 

-dropped some text.

image001.png

Doug Elton

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Sep 9, 2023, 3:52:35 PM9/9/23
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Sounds good Bruce.   Now that I am connected I can start learning more about both software programs.
Its a new world from my old ST7,  which served me well.
All I need now is one of those rare items we call a 'clear night'.

Thanks

Bruce Waddington

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Sep 9, 2023, 4:41:19 PM9/9/23
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If clear skies are limited and you want to do more initial testing, you can confirm during the daytime  that ASCOM pulse-guiding works with your mount.  Here's a discussion thread that talks about that using the MountExerciser tool:


Bruce

Doug Elton

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Sep 9, 2023, 5:16:26 PM9/9/23
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I will check that out,  new to me.

Thanks



PartlyC

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Sep 9, 2023, 8:03:30 PM9/9/23
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Hi,

I just checked mine, and PHD connects to the asi 220  half of the  DUO by selecting either the Ascom(1) driver as you did, or the Zwo.  Ascom driver gives a lot more options.   I do have the latest Zwo drivers as well as ASCOM.  Just another data point.  I also hope for a few clear nights at some point this fall to actually test it  all!  I am also a PHD2 newbie...  My two bits.
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