PHD2 and Orion SSAG Help!

[Callum Hayton]

Hi guys,

I recently received a replacement imaging laptop and have just spent the past 4 straight hours struggling and fighting to get everything installed again as it is clear tomorrow night and i want everything to be ready. PHD2 is my last step but i now have a banging headache and am really struggling to find the source of this last problem.

I am trying to get PHD2 to recognize my Orion Starshoot Autoguider. I am not very technically minded but as far as i am aware i have installed all the drivers necessary for this to work, the red light on the guider is now on so i know that whatever i installed last did so something. I tried downloading and installing the top 3 links under the Software Downloads on the right hand side of this page: http://www.telescope.com/Orion-StarShoot-AutoGuider/p/99565.uts

In PHD2 i click 'Connect Equipment' then under camera i select my 'Orion SSAG Camera (ASCOM)'. When i click Connect i get a error message saying  - ASCOM Driver Problem: Connect: (ASCOM.SSAG) Could Not Connect - i have visited the Ascom site and followed their Camera driver link and installed the link given.

Only thing i can think of is that its something to do with me using this new Windows 8 laptop (which i am really having a hard time getting used to) and apparently the SSAG can have issues with Windows 8 and USB3 although i am using USB2. Can anybody help me out here, i am really frustrated here.

Sorry for the rant, just want to give as much info as possible to help with getting a solution.

Thanks to anybody that can help!

Callum

[bw_msgboard]

The message indicates the ASCOM driver can’t connect to the camera.  Have you set the correct serial port in the ‘properties’ page of the ASCOM driver?  

 

Bruce

 

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[Andy Galasso]

Callum,

Did you follow these driver installation instructions from Orion?

   http://www.telescope.com/assets/product_files/pdf/SAG_Win8_InstallationGuide.pdf

I know that if you simply install the drivers it may not work. You have to follow those instructions to the letter.

If it still does not work following those instructions you will probably need to contact Orion tech support.

Andy