Hi Tim. Here's what I suggest:
1. Update to the current version of PHD2 - the release you're using is nearly 5 years old
2. Create a new profile using the new-profile-wizard. Leave the guiding parameter settings alone
3. Use the Calibration Assistant to get a fresh calibration in the preferred part of the sky.
4. Set your guide exposure time to 1 second
5. Staying in the same part of the sky, run the Guiding Assistant for about 15 minutes
6. Stop the Guiding Assistant and let the system guide for another 15 minutes
Upload your logs and we'll take a look at how your system is performing.
Good luck,
Bruce