New install Connection problems

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Jon Clarke

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Sep 11, 2022, 4:44:35 PM9/11/22
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Im setting up a windows 10 laptop with astro programmes but neither PHD or CDC are connecting to SS2K via the Ascom Hub 
The messages I get are 
Unable to change Telescope properties at this time     and 
Ascom driver problem getting name property

Any idea?

Many thanks 
Jon

bw_m...@earthlink.net

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Sep 11, 2022, 5:15:12 PM9/11/22
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It sounds like haven’t installed the ASCOM platform or it didn’t install correctly.  The platform installation includes a diagnostics tool that you can run to see if things are installed correctly.  You also have to download and install the ASCOM driver for your mount.

 

Bruce

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Jon Clarke

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Sep 11, 2022, 5:39:04 PM9/11/22
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On Sunday, 11 September 2022 at 22:15:12 UTC+1 bw_m...@earthlink.net wrote:

It sounds like haven’t installed the ASCOM platform or it didn’t install correctly.  The platform installation includes a diagnostics tool that you can run to see if things are installed correctly.  You also have to download and install the ASCOM driver for your mount.

 

Bruce

 

From: open-phd...@googlegroups.com <open-phd...@googlegroups.com> On Behalf Of Jon Clarke
Sent: Sunday, September 11, 2022 1:45 PM
To: Open PHD Guiding <open-phd...@googlegroups.com>
Subject: [open-phd-guiding] New install Connection problems

 

Im setting up a windows 10 laptop with astro programmes but neither PHD or CDC are connecting to SS2K via the Ascom Hub 

The messages I get are 

Unable to change Telescope properties at this time     and 

Ascom driver problem getting name property

 

Any idea?

 

Many thanks 

Jon

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Hi Bruce 

Ive just reinstalled the Ascom ss2k driver with no change. 
The diagnostic tool  said 1543 tests passed. Ive attached it below. 

Jon
PHD2_DebugLog_2022-09-11_192524.txt
ASCOM.Diagnostics.2042.006230.txt

bw_m...@earthlink.net

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Sep 11, 2022, 6:02:04 PM9/11/22
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Well, the ASCOM diagnostics log shows you have no COM ports on your computer so you won’t get far with any ASCOM mount driver.  You probably haven’t installed/configured a USB-to-serial device.  You should avoid using the Device Hub at this point – it shouldn’t be needed, it’s relatively new, and it has been a bit buggy.

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