slightly OT: any experience managing MindTouch?

[Douglas A. Whitfield]

Our wiki uses Deki Wiki by MindTouch. My work is *contemplating*
moving some stuff from SharePoint (Microsoft) to Deki. I've got an
ubuntu VM set up that can send e-mail but MindTouch cannot (everything
else about the install seems to be ok). This isn't a huge deal since
registrations still go through, but it is annoying (if we go live with
this we'll do domain authentication, but for now...). I know our
instance is hosted and not something one of us manages on the server
end, but if someone does have experience managing it and could point
me to what could be the problem, that would be super.

Thanks!

Douglas A. Whitfield

Co-President Madison Linux User Group
http://madisonlinux.org/
New Project Coordinator - http://openeverything.us
If you'd like Open Everything in your city, please let me know!

[Ilan Rabinovitch]

Doug,

I've been administrating a few Mindtouch instances for two or so years
now. (by the way, they dropped the name Deki earlier this year in favor
of Mindtouch).
Have you checked the Mindtouch SMTP settings to confirm they are
pointing to the correct mail server?

I'm happy to help troubleshoot, another great resource is the Mindtouch
forums.

Regards,
Ilan

[coreyg]

The default configuration for sending out emails uses PHP sendmail.
You can configure the SMTP settings, as Ilan recommended and then it
will use an external server to send out the emails. I'd check the API
logs when you are adding a user and see if it logs an error when it is
sending out the email. The API logs on an Ubuntu install are located
here: /var/logs/dekiwiki/deki-api.log. The email for new
registrations should be instantaneous. Let me know if you have any
other issues with the configuration or questions about it.

Thanks,

Corey Ganser
Customer Support Manager
MindTouch


On Aug 6, 8:23 am, "Douglas A. Whitfield" <douglas...@gmail.com>
wrote:

> Our wiki uses Deki Wiki by MindTouch.  My work is *contemplating*
> moving some stuff from SharePoint (Microsoft) to Deki.  I've got an
> ubuntu VM set up that can send e-mail but MindTouch cannot (everything
> else about the install seems to be ok).  This isn't a huge deal since
> registrations still go through, but it is annoying (if we go live with
> this we'll do domain authentication, but for now...).  I know our
> instance is hosted and not something one of us manages on the server
> end, but if someone does have experience managing it and could point
> me to what could be the problem, that would be super.
>
> Thanks!
>
> Douglas A. Whitfield
>
> Co-President Madison Linux User Grouphttp://madisonlinux.org/

> New Project Coordinator -http://openeverything.us