Neuropixels OneBox cannot be detected by Open Ephys

Junying Su

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Jul 8, 2025, 2:59:27 AMJul 8

to Open Ephys

Hi. I start to use Neuropixels OneBox. I found that the STATUS light only flashed once and did not stay on continuously when I switched on the OneBox using the power button. Then the OneBox couldn't be detected by Open Ephys GUI though it could be recognized by the Device Manager in the PC and I had installed the FTDI FT601 USB 3.0 Bridge Device Driver. So what's the reason of this problem and how can I solve it? Thank you.

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Josh Siegle

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Jul 10, 2025, 11:56:21 PMJul 10

to Junying Su, Open Ephys

Hi Junying,

This seems like it could be a problem with the power supply. Are you using the power supply that was shipped with the OneBox? Did you see a green light on startup at any point previously, or has it always flashed red then turned off?

Josh

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