Surveillanceis the monitoring of behavior, many activities, or information for the purpose of information gathering, influencing, managing, or directing.[1][2] This can include observation from a distance by means of electronic equipment, such as closed-circuit television (CCTV), or interception of electronically transmitted information like Internet traffic. It can also include simple technical methods, such as human intelligence gathering and postal interception.
Surveillance is used by citizens, for instance for protecting their neighborhoods. It is widely used by governments for intelligence gathering, including espionage, prevention of crime, the protection of a process, person, group or object, or the investigation of crime. It is also used by criminal organizations to plan and commit crimes, and by businesses to gather intelligence on criminals, their competitors, suppliers or customers. Religious organizations charged with detecting heresy and heterodoxy may also carry out surveillance.[3]Auditors carry out a form of surveillance.[4]
A byproduct of surveillance is that it can unjustifiably violate people's privacy and is often criticized by civil liberties activists.[5] Democracies may have laws that seek to restrict governmental and private use of surveillance, whereas authoritarian governments seldom have any domestic restrictions.
Espionage is by definition covert and typically illegal according to the rules of the observed party, whereas most types of surveillance are overt and are considered legal or legitimate by state authorities. International espionage seems to be common among all types of countries.[6][7]
The vast majority of computer surveillance involves the monitoring of data and traffic on the Internet.[8] In the United States for example, under the Communications Assistance For Law Enforcement Act, all phone calls and broadband Internet traffic (emails, web traffic, instant messaging, etc.) are required to be available for unimpeded real-time monitoring by federal law enforcement agencies.[9][10][11]
There is far too much data on the Internet for human investigators to manually search through all of it. Therefore, automated Internet surveillance computers sift through the vast amount of intercepted Internet traffic to identify and report to human investigators the traffic that is considered interesting or suspicious. This process is regulated by targeting certain "trigger" words or phrases, visiting certain types of web sites, or communicating via email or online chat with suspicious individuals or groups.[12] Billions of dollars per year are spent by agencies, such as the NSA, the FBI and the now-defunct Information Awareness Office, to develop, purchase, implement, and operate systems such as Carnivore, NarusInsight, and ECHELON to intercept and analyze all of this data to extract only the information which is useful to law enforcement and intelligence agencies.[13]
Computers can be a surveillance target because of the personal data stored on them. If someone is able to install software, such as the FBI's Magic Lantern and CIPAV, on a computer system, they can easily gain unauthorized access to this data. Such software could be installed physically or remotely.[14] Another form of computer surveillance, known as van Eck phreaking, involves reading electromagnetic emanations from computing devices in order to extract data from them at distances of hundreds of meters.[15][16] The NSA runs a database known as "Pinwale", which stores and indexes large numbers of emails of both American citizens and foreigners.[17][18] Additionally, the NSA runs a program known as PRISM, which is a data mining system that gives the United States government direct access to information from technology companies. Through accessing this information, the government is able to obtain search history, emails, stored information, live chats, file transfers, and more. This program generated huge controversies in regards to surveillance and privacy, especially from U.S. citizens.[19][20]
Human agents are not required to monitor most calls. Speech-to-text software creates machine-readable text from intercepted audio, which is then processed by automated call-analysis programs, such as those developed by agencies such as the Information Awareness Office, or companies such as Verint, and Narus, which search for certain words or phrases, to decide whether to dedicate a human agent to the call.[23]
Law enforcement and intelligence services in the United Kingdom and the United States possess technology to activate the microphones in cell phones remotely, by accessing phones' diagnostic or maintenance features in order to listen to conversations that take place near the person who holds the phone.[24][25][26][27][28][29]
The StingRay tracker is an example of one of these tools used to monitor cell phone usage in the United States and the United Kingdom. Originally developed for counterterrorism purposes by the military, they work by broadcasting powerful signals that cause nearby cell phones to transmit their IMSI number, just as they would to normal cell phone towers. Once the phone is connected to the device, there is no way for the user to know that they are being tracked. The operator of the stingray is able to extract information such as location, phone calls, and text messages, but it is widely believed that the capabilities of the StingRay extend much further. A lot of controversy surrounds the StingRay because of its powerful capabilities and the secrecy that surrounds it.[30]
Mobile phones are also commonly used to collect location data. The geographical location of a mobile phone (and thus the person carrying it) can be determined easily even when the phone is not being used, using a technique known as multilateration to calculate the differences in time for a signal to travel from the cell phone to each of several cell towers near the owner of the phone.[31][32] The legality of such techniques has been questioned in the United States, in particular whether a court warrant is required.[33] Records for one carrier alone (Sprint), showed that in a given year federal law enforcement agencies requested customer location data 8 million times.[34]
In response to customers' privacy concerns in the post Edward Snowden era,[35] Apple's iPhone 6 has been designed to disrupt investigative wiretapping efforts. The phone encrypts e-mails, contacts, and photos with a code generated by a complex mathematical algorithm that is unique to an individual phone, and is inaccessible to Apple.[36] The encryption feature on the iPhone 6 has drawn criticism from FBI director James B. Comey and other law enforcement officials since even lawful requests to access user content on the iPhone 6 will result in Apple supplying "gibberish" data that requires law enforcement personnel to either break the code themselves or to get the code from the phone's owner.[36] Because the Snowden leaks demonstrated that American agencies can access phones anywhere in the world, privacy concerns in countries with growing markets for smart phones have intensified, providing a strong incentive for companies like Apple to address those concerns in order to secure their position in the global market.[36]
Although the CALEA requires telecommunication companies to build into their systems the ability to carry out a lawful wiretap, the law has not been updated to address the issue of smart phones and requests for access to e-mails and metadata.[38] The Snowden leaks show that the NSA has been taking advantage of this ambiguity in the law by collecting metadata on "at least hundreds of millions" of "incidental" targets from around the world.[38] The NSA uses an analytic tool known as CO-TRAVELER in order to track people whose movements intersect and to find any hidden connections with persons of interest.[38]
The Snowden leaks have also revealed that the British Government Communications Headquarters (GCHQ) can access information collected by the NSA on American citizens. Once the data has been collected, the GCHQ can hold on to it for up to two years. The deadline can be extended with the permission of a "senior UK official".[39][40]
Surveillance cameras, or security cameras, are video cameras used for the purpose of observing an area. They are often connected to a recording device or IP network, and may be watched by a security guard or law enforcement officer. Cameras and recording equipment used to be relatively expensive and required human personnel to monitor camera footage, but analysis of footage has been made easier by automated software that organizes digital video footage into a searchable database, and by video analysis software (such as VIRAT and HumanID). The amount of footage is also drastically reduced by motion sensors which record only when motion is detected. With cheaper production techniques, surveillance cameras are simple and inexpensive enough to be used in home security systems, and for everyday surveillance. Video cameras are one of the most common methods of surveillance.[41]
As of 2016, there are about 350 million surveillance cameras worldwide. About 65% of these cameras are installed in Asia. The growth of CCTV has been slowing in recent years.[42] In 2018, China was reported to have a huge surveillance network of over 170 million CCTV cameras with 400 million new cameras expected to be installed in the next three years, many of which use facial recognition technology.[43]
In the United States, the Department of Homeland Security awards billions of dollars per year in Homeland Security grants for local, state, and federal agencies to install modern video surveillance equipment. For example, the city of Chicago, Illinois, recently used a $5.1 million Homeland Security grant to install an additional 250 surveillance cameras, and connect them to a centralized monitoring center, along with its preexisting network of over 2000 cameras, in a program known as Operation Virtual Shield. Speaking in 2009, Chicago Mayor Richard Daley announced that Chicago would have a surveillance camera on every street corner by 2016.[44][45] New York City received a $350 million grant towards the development of the Domain Awareness System,[46] which is an interconnected system of sensors including 18,000 CCTV cameras used for continual surveillance of the city[47] by both police officers and artificial intelligence systems.[46]
3a8082e126