Illustrator Pdf Compatible File

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Faith Lienhard

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Aug 5, 2024, 12:23:24 AM8/5/24
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Im having an odd problem with an Ai file. I save it with the Create PDF Compatible File checked . However when I save the file again to make a High Quality Print PDF, the pdf only displays text that says the file was saved without PDF content. Below is the text message I see when I open the PDF in Acrobat DC: The screenshot is how the Ai file is being save. The file was originally created in an older version of Ai - probably CS 5 or 5.5. I did some work on it today and then saved it to the current Ai version. It's all vector - no pixel-based imagery. I've also tried saving it to an older version - CS 6 and repeated the same steps, but I still get the same issue.

I just got off the phone with Adobe Ai support and the culprit oddly enough was my Avast VPN app. During the phone call, he asked me to disable the VPN and alas, the PDF saved and displayed as it should! I would never have guessed this to be an issue, since it never was in the past. So, for those who encounter this problem and have a VPN turned on, try disabling it to see if this corrects the issue.


I have some additional information to add to this. I just tried creating a new Ai print file and created some guides. I saved it as a current version Ai file and then again as a High Quality PDF and the PDF is still displaying the same text as I indicated in the original post. It's making me think there's a bug with this version of Ai. Has anyone experienced this?


I encountered the same problem after the latest Illustrator update. I'm on a iMac with Illustrator 26.0.3. When I try saving files with the "Create PDF compatible file" option on, Illustrator gives an error and the file doesn't save. This is even the case with a brand new / empty file.


Things take as long as they take. Apple supports back versions of its operating system with security fixes so there is really no reason at all to update to their buggy system. I mean, it is only couple of weeks old and has already had a point update and a fix.


Some of these problems have been caused by Apple, which is why the 14.1.1 even exists. It's just too early to update the system just yet. There are still issues with it. And also: Apple has cut support for PostScript. You want to check whether your printer still works.


But anyway. When deciding this kind of thing I do not care about either of those sources. I care about how many issues get reported in the forum. And those are too many. The engineers can not test everything. They can test it in their environments. They have their beta testers (and probably not too many of those are using premature systems - I am an Illustrator beta tester and for sure I won't update my mac OS unless someone forces me). So all those little things turn out when the app is rolled out to the broad public and people with rare system/hardware/devices turn up and report their issues.


It's definitely frustrating - it's always Adobe products that delay my workflow upgrades, which would be via macOS updates! All I get from support is links to this forum rather than any official knowledge base e.g. if 14.1.1 fixed any incompatibilities.


I think so, but it has said that for at least five weeks and in the meantime many people are still having catastrophic problems with illustrator. Also, in the meantime, Adobe has continued adding other apps in the creative suite to the page that I linked to. So I'm not sure what all that means.


I am busy designing illustrations in Adobe Illustrator for a customer, and they have kindly asked me to save my illustrator files so it is compatible with all versions, and they don't run into any problems. I would just like to know which version I should save it as? The options are: CS6, CS5, CS4, CS3, CS2, CS, Illustrator 10, 9, 8, 3, and Japanese illustrator 3.


If you save to a legacy version, often artwork can be expanded/flatted or otherwise changed in order for it to be read by the legacy version. How much anything changes depends greatly upon the actual construction within Illustrator.


In many instances, the best balance between compatibility and construction retention is an Illustrator 8 EPS file. But, be aware, saving to AI8 will, in all probability alter the artwork - especially if you used things like transparency and blending modes.


For a direct Illustrator to Illustrator transfer, Illustrator CS6 will work better than the AI8 EPS. But, of course, this assumes users are using CS6 or newer. But, this avoids any "subscription-based" version, which is common.


A third option is merely a PDF. Since all PDFs can be opened in Illustrator, you may experience the optimum transfer by merely saving the AI file as a high quality PDF. Then whatever version of Illustrator is in use later, will read and adjust the PDF artwork as necessary. Saving as a PDF will often be as compatible as AI8 EPS, if not more so because PDF will retain much of the artwork construction as it is.


I'll stress again that "compatible with all versions" isn't "real-world" feasible. You must set a minimum. No one using a computer operating system released in the last 10 years can run any version of the application older than CS6. There's little point to saving to any legacy version other than CS6 if you are saving as an .ai file. However, some third-party software, such as embroidery or engraving applications, can only see EPS files. So, that's where AI8 EPS comes in.


Knowing the expected usage would assist in targeting the version appropriately, or you may consider merely saving as CS6, AI8 EPS, and high quality PDF, and a native file for whatever version of Ai you are using for each piece and providing 4 files for each illustration. After all saving as another version is a few seconds for you, but compatibility issues later may cost someone hours or days to get around.


Maybe you are only doing some initial conceptual Illustrations that then someone else will need to rework and/or modify them further in Illustrator? It is hard to say without some more info as to the reason they are wanting the AI files.


AI files in the hands of a client can create nightmares when going to production. Not to mention that as the designer you should be the one working the original AI files (for yours and for their benefit).


All that being said, probably backward compatibility to CS6 is sufficient for most needs. It seems there is a great dividing line of people using the CC subscription versions and the people who did want to go there and are still using CS6. Anything earlier than that, in most cases, would have some limits functionally (again, depending on how your illustrations are constructed).


Your client probably just needs to be on the safe side without knowing what to ask for specifically. More so, when things are not made 100% clear, you should also play it "as-it-is" and just send whatever you think that's most likely to be needed.


Your client will probably never open these files and just wants a local backup to "not run into any problems". This, in most cases, means they need the files in case you terminate the contract and never speak to them again.


And no, they do not have separate computers in the office running every version or AI. They do not have a computer with a CS6 licence, another one with a CS5 licence, another with a CS4, CS3 and so on. You get the idea :)


I have seen a lot of these requests and in my experience this should be interpreted as sending everything in CS6 format. It is very unlikely anyone still actively designing today to be using any kind of Illustrator older than CS6.


to open it in illustrator you do not need PDF compatibility.saving without PDF compatibility is a good way to get yoursefl out of a jam, but it is probably not a good idea to skip it for the long term simply because it isn't working. It should work, the fact that it does not work means something is wrong. Usually you either have a corrupt element in your file, or there is something wrong on your system (hard drive, permissions, etc.)First thing i would try is trouble-shooting fonts.




I ask because I've had Illustrator crash several times while saving (GRRRR) and when I attempt to open the file I was working on before the crash, I get a dialog box that pops-up and says the file is damaged and that the PDF something is unreadable.Could it be that the PDF part of the file is causing some major problems with the save function... and that I don't need it???




I've just started experimenting with what file format to use for best Illustrator/Designer compatibility. It looks like Designer can open ai files, but Illustrator cannot open afdesign files, so their native file formats are not the answer.



I've tried exporting from Designer to PDF, EPS, SVG with unsatisfying results.

- EPS & SVG Come into Illustrator without document size information. (Might be normal standards for these formats maybe)

- The layers and groups get destroyed (what file format would retain layers and groups best?)

- Images are all embedded when exporting from Designer. How do I retain the links?

- Designer keeps EPS files open even after they close. (Cannot save/move/rename EPS files in Windows after closing them in Designer)



(Using Windows 10)


From what I understand, PDF is not a file format that is meant to be edited. I don't mind using it as a hack if it meets my needs. But, sadly, it does not in this situation. When exporting to PDF from Designer and opening that PDF in Illustrator, the Groups and layers are collapsed.



So far, I think that a PSD might be the best cross-compatible file format. I'm still digging though. At first look it still lacks maintaining linked files. I have a feeling that is just a feature Affinity is lacking.





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