H1B Only - Senior Systems Engineer - Irving, TX

[Tansheer Aalam]

Role: Senior Systems Engineer

Location: :- Irving, TX  and Charlotte, NC

Duration:  Long Term contract

Mode of Interview: Video

 

 

This role is NOT a pure developer or junior support role.
Candidates must demonstrate system‑level ownership, production authority, and AI‑driven operational maturity.

 

Job Description-

 

Expectations for this role :

·         Work on complex, broad impact initiatives / projects / issues and provide high level systems consultation to technology teams.

·         Review , analyze and work on complex technical challenges and escalated production issues, evaluating multiple factors such as potential design alternatives, platform enhancements, periodic system reviews, and opportunities for operational improvement.

·         Make decisions on technical changes, system enhancements, and architectural adjustments.

·         Consult with engineering teams on change design, applying deep knowledge of process controls, operational standards, and technology governance to guide new initiatives.

·         Collaborate with technical peers, cross functional partners, and leadership to resolve systems support issues and drive operational excellence.

·         Leverage AI enhanced observability, anomaly detection, and intelligent alerting tools to improve root cause analysis, reduce noise, and optimize system performance.

·         Utilize AI assisted based troubleshooting tools, and automation frameworks to streamline incident resolution and operational workflows.

·         Incorporate predictive analytics and AIOps insights into planning, capacity management, and continuous improvement efforts.

 

Qualifications:

·         5+ years of Systems Engineering or Technology Architecture experience.

·         5+ years of application production support experience.

·         5+ years of experience in IT infrastructure product and service control management, including policies and standards, business readiness, exceptions management, or alignment with enterprise compliance and risk frameworks.

·         5+ years of experience working with SQL Server, Oracle, MySQL, Unix, Autosys, ITRS, and AppDynamics.

·         Hands on experience with AI driven monitoring, AIOps platforms integrated into production support environments.

·         Experience utilizing generative AI or LLM based tools to assist with diagnostics, system pattern analysis, documentation, or triage workflows.

·         An industry standard technology certification.

·         Strong verbal, written, and interpersonal communication skills.

·         Knowledge and understanding of test driven development practices.

·         Experience designing or developing training materials for complex technology systems, including those in Agile development settings.

·         Experience designing, developing, and implementing large scale, complex software applications.

·         Outstanding problem solving and decision making skills.

·         Strong critical thinking capabilities.

·         Financial accounting tool experience is a plus.