Urgent Need!!
Senior SaaS Software Engineer - Servicenow, algorithms/data structures
Location: Sacramento, CA — must work onsite
Contract Type: Long-term contract
What This Job Is About
We need an experienced engineer who knows how to build, support, and manage SaaS (cloud-based software) applications — and who has strong hands-on experience with ServiceNow, a platform many companies use to manage IT services.
What You'll Do
- Help set up, improve, and test SaaS applications.
- Fix technical problems when SaaS apps break or have issues.
- Set up new SaaS tools for the company — including configuring settings, building dashboards, and working with outside vendors.
- Handle the full process of building software: planning, designing, coding, testing, and launching.
- Write code and solve problems using solid programming fundamentals.
- Connect SaaS applications with ServiceNow, especially for handling incidents, changes, service requests, and service tracking.
- Manage and maintain ServiceNow's IT service, asset, and operations tools.
- Build reports in ServiceNow to track performance and share updates with the company.
- Troubleshoot slow or poorly performing applications.
- Track system health using metrics and logs.
- Work closely with different teams in a fast-paced, agile environment.
What You Need
- 7+ years working with SaaS applications (building, supporting, and setting them up).
- 7+ years managing the full software development process.
- 5+ years writing code and solving problems (algorithms/data structures).
- Strong experience connecting SaaS tools with ServiceNow.
- Experience managing ServiceNow's IT service, asset, and operations modules.
- Experience building reports in ServiceNow.
- Experience fixing performance issues in software.
- Comfortable working in an agile team setting.
Nice to Have (Not Required)
- Familiarity with AI tools like Copilot or Claude.