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Oreo Huppe

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Aug 2, 2024, 3:59:59 AM8/2/24

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I have been advised by Netflix that they are no longer accepting sudscriptions through Apple. They have advised me to change my payment method by 24th February. Is this right? I would rather retain my existing arrangements

Netflix made the decision. And I feel the same way because Apple make it simple to keep a positive balance in that account and pay with money you do have rather than money you don't. So I cancelled Netflix.

Credit card parasites are nasty. But if most people choose to change their payment method, Netflix ultimately won't care if a few people like me think it's a di... dumb move. And other services are still available through Apple. Time for a change?

This has just happened to me in May. I renewed my subscription via Apple five days ago. Apple deducted the money. Netflix doesn't accept payment from Apple anymore and therefore would not allow access to my account. I was instructed to log in to the Netflix website and pay them directly. So I did - three days ago (after two days of trying to access my account via Apple).

Apple says it won't refund my money and that I should go back and speak to Netflix. If payment is no longer accepted by Netflix from Apple, why are they allowing the deduction to be an option? If Netflix is not accepting money from Apple then why would Netflix be the party I would go to for a refund? This is extremely disappointing behaviour from Apple. Apple has refused a refund on this issue.

Thanks pogster. I watched a video on how to put the netflix link on the desktop of the Mac and it works for streaming. I was wondering why there is no app for Macbook. Netflix say it is Apples fault or doing and to ask them.

Thanks Lanny, I've subscribed to netflix since 2015 and streamed their content, downloaded movies to watch while flying etc. I have an app on my samsung phone allowing me to download movie's and series off-line.

I have same issue. About 3 weeks ago, the video didnt work only netflix and youtube app. I shut down my phone. Unfortunately, it wasnt perfect solution. I also did reset all settings. It seemed to have solved problem completely, but I get same issue now. I want to know which thing occurs this problem, with apps or IOS? No matter what it is, it needs to be updated.

I have had this Apple TV device for some time now and never have had the Netflix app working properly. I was wondering if this community could help me out with this because I am a bit out of ideas now.

What I have done is that I have a normal Netflix account which I am using in my home network with multiple devices and everything else is working fine but this AppleTV device with Netflix app. Netflix app is working fine until the video stream should be starting when it says only "An Error Occurred Loading This Content. Try again later!". The same thing with UTM and XG both.

I have tried the instructions of this thread but no help. Same subnet, same gateway, same DNS but no success. I have no any exotic setup in my firewall pretty much default everything. Some small adjustments but not anything that could block anything important. Everything works.

And please if you have any suggestions put them so that me as a casual user understand what you trying to say. No pro lingo like "put the MASQ on in new host in FQDN and override policy on DNAT user". I have no idea what you talking about :)

Hello Zerry,

you might also search the logs and IPS for suspicious entries in order to find the reason.

If you have the change you might mirror the traffic that goes to the apple TV and look whether you see what is happening.

Eventually some of the advanced firewall settings might help. I don't have netflix. Probably it uses UDP or QUIC and maybe some bulk transfer with with longer pauses. There is some timeout for the stateful UDP "connections". The default is 60. However this is pure guessing but it helped really good with Microsoft Teams.

I just tried again what comes to log of XG when I just power on AppleTV and go directly to Netflix and try to continue watching the last movie I have been watching. Same thing. No stream. And no lines to log. None from that IP in about the same time stamp than the error occurred.

I am ashamed to confess that I do not know what you mean by do I use DPI or Web proxy. I think that I use web proxy because all the lines in Policy are the devault ones and in there are the 2 lines on by default. I haven't touched anything on them.

I have no IP specific lines in Firewall Rules at all and the only line active now is the #Default_Network_Policy. Nothing else. I have stripped all the rules to check out if there is/was something that is causing this. No effect.

I made a new rule to firewall with the highest priority allowing all traffic from that IP to WAN to any destination with any service. In web filtering web policy to allow all and no other selection. I tested with Filtering common web ports enabled and not (web proxy and DPI). With this new rule enabled the Netflix client do not connect to Netflix at all. When I turn off this rule the same old thing Netflix client works fine but the stream do not start. Only the error message.

With trial and error and searching for options and suggestions from internet I finally found the solution to this problem. To me as a not full-time Sophos admin the solution was kinda complicated and demanded a lot of effort to get to know all the little nuances of the XG. AppleTV with Netflix app is now fully working with my XG. Thank you all for suggestions. I am not so sure did I weaken the security a lot but I limited the effects to AppleTV IP only and therefore I rely on Apples' security on this one if something is "leaking".

You know it is/was very annoying when the Netflix clients in Samsung/LG smart TVs, Android cell phones/tablets, Android mediaboxes and Windows10 computers and laptops worked all out-of-the-box without any modifications to XG or apps/clients, and this AppleTV (gen3) Netflix app did not work even thou practically the only difference is the IP address. And still AppleTV Netflix app worked fine with Ubiquiti USG3.

Offer subject to change. Receive Apple TV+ (up to $4.99/mo. value) while you maintain one qualifying Go5G Next or Go5G Plus line in good standing. Valid only for Apple TV+ in the United States. Complete registration with Apple in the Apple TV app; requires iTunes/Apple Media Services account. Terms and Apple Privacy Policy apply; see the applicable terms at -services/itunes/us/terms.html. Must be 13+. Only one offer per account; may take 1-2 bill cycles. Apple TV+ is a registered trademark of Apple Inc. Apple is not a sponsor of this promotion. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

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Go5G Next & Go5G Plus: Receive Apple TV+ (up to $4.99/mo. value) while you maintain one qualifying Go5G Next or Go5G Plus line in good standing. Valid only for Apple TV+ in the United States. Complete registration with Apple in the Apple TV app; requires iTunes/Apple Media Services account. Terms and Apple Privacy Policy apply; see the applicable terms at -services/itunes/us/terms.html. Must be 13+. Only one offer per account; may take 1-2 bill cycles. Apple TV+ is a registered trademark of Apple Inc. Apple is not a sponsor of this promotion. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details. 6 Months of Apple TV+ With Go5G: Limited-time offer; subject to change. Valid only for Apple TV+ in the United States. Complete registration with Apple in the Apple TV app; requires iTunes/Apple Media Services account. Terms and Apple Privacy Policy apply; see the applicable terms at -services/itunes/us/terms.html. Must be 13+. Only one offer per account. Qualifying credit & service required. After free trial, plan automatically renews at $9.99/month or then-current price until cancelled. Apple TV+ is a registered trademark of Apple Inc. Apple is not a sponsor of this promotion. May not be combinable with some offers or discounts (e.g. other T-Mobile Apple TV+ trial offers).

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T-Mobile postpaid wireless consumers click here to log into your T-Mobile account and add your offer. Once you add your Apple TV+ On Us feature, you will be prompted to activate your subscription with Apple. If someone other than the Primary Account Holder attempts to redeem with Apple, Apple will send the Primary Account Holder a One-Time PIN for verification. If there is no Primary Account Holder designated on the account, the oldest phone number will become the designated phone number.

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