Service Alerts Not Showing Up onebusaway-api-webapp

[OceanDrive]

I am not seeing any description populated for the <Situation> element when I run api/where/arrivals-and-departures-for-stop API call.

<situationIds>
<string>1_Demo</string>
</situationIds>

On my feed I am seeing that alerts are being read.
[ServiceAlertsServiceImpl.java:542] : updateReferences complete with 0 agency alerts, 0 route and stop alerts, 19 route alerts, and 1 distinct alerts

When I run  /api/where/situation/1_Demo.xml?key=OBAKEY&minutesAfter=90 API call I do not see the description field being populated.

<data class="entryWithReferences">
<references/>
<entry class="situation">
<id>1_Demo</id>
<creationTime>1686841560949</creationTime>
<activeWindows>
<timeRange>
<from>1685422800</from>
<to>1688101200</to>
</timeRange>
<timeRange>
<from>1685422800</from>
<to>1688101200</to>
</timeRange>
</activeWindows>
<reason>UNKNOWN_CAUSE</reason>
<allAffects>
<affects>
<routeId>1_507</routeId>
</affects>
<affects>
<routeId>1_903</routeId>
</affects>
</allAffects>
<severity>noImpact</severity>
</entry>
</data>
</response>

Am I looking at the correct API call to get the service alerts ? Appreciate any help.

[Md Saroar Jahan]

Please check the locale/language of the GTFS file. You also have set the language in your local OBA server. These two should match (case sensitive).

If you need I can provide more details.

Regards

Saroar

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Md. Saroar Jahan
sar...@gmail.com
Mobile: +61 410202808

[OceanDrive]

Thanks Saroar. Yes  language is showing up as en-Us on GTFS feed. But the app is only working for language en. 

Can you tell me where to set this language variable on the OBA.

Thanks

Ram

[Md Saroar Jahan]

You can set the language in the system, plus pass it as a  JAVA_OPTS  in tomcat. I put that in catalina.sh as

JAVA_OPTS="$JAVA_OPTS $JSSE_OPTS -Duser.language=en -Duser.country=AU -Duser.timezone=Australia/Adelaide"

Regards

Saroar

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[OceanDrive]

If I am running multi agency OBA, and one agency has GTFS langugage=en and other with language=en-US. 

How do we handle it ?

[Md Saroar Jahan]

I am not sure what you meant by multi agency OBA? Multiple agencies in GTFS? Or multi-region OBA?

Normally, multiple agencies from the same region/language are put in one GTFS.

I am not sure current OBA can handle multiple agencies in agency.txt file with different timezones/languages.

If you can send me a sample of the GTFS file I can take a look.

Regards

Saroar

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[OceanDrive]

Saroar, 

Let me take a step back first and tackle the single agency feed and then come back with multiple agencies on one OBA. 

In my agency.txt on GTFS file I see agency_lang set to en, and on my live feed I am seeing the language on alerts set to en-US. But when I run the API call for the situation I am not seeing the summary and description fields populated. Like you said we need to tell OBA to use language = en-US, can you tell me where do we set this?

Also FYI, No issues if the  GTFS file agency_lang set to en and  live feed language on alerts set to en. I see the  summary and description fields populated on my API call. 

Thanks

Ram

[Md Saroar Jahan]

See my previous email to get an idea how to set language for OBA.

To view this discussion on the web visit https://groups.google.com/d/msgid/onebusaway-developers/b3b79a20-6273-4a3b-a411-b00bde35df9bn%40googlegroups.com.

[OceanDrive]

Saroar, 

I tried with this option but it did not do anything. 

JAVA_OPTS="$JAVA_OPTS $JSSE_OPTS -Duser.language=en-US"

Does it have something to do with agency_lang vs feed_lang? some discussion here https://github.com/google/transit/issues/95

Thanks

Ram

[Md Saroar Jahan]

Hi Ram,

Can you try:

-Duser.language=en -Duser.country=US

Saroar

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