Unable to upload my excel file

[gaia.s...@gmail.com]

Hello. I am new to Ona. Unfortunately, I am unable to upload my excel file. When I select the excel file to upload, it says:

"Upload Failed.

Error: No file chosen.

Your file should have the .xls or .xlsx file extension because Ona uses XLS Forms to create forms..." (as you can see in the print screen attached).

This happened to me the first time with the excel file saved as Windows 2010 version of excel. So, I tried uploading the excel file saved as Windows 97-2003 compatibility version of excel. This worked the first time, but neither versions of excel are working for me now.

Can you please help me upload the excel file?

Thanks very much!

[Peter Lubell-Doughtie]

Hi,

Sorry you're experiencing this problem. What web browser are you using? There are occasionally problems with Internet Explorer, perhaps try using the Chrome web browser.

XLS and XLSX files should both work fine.

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[gaia.s...@gmail.com]

It doesn't wok with chrome either.

Question: where can I have spaces and where can I not have spaces in the document?

[Chris McMillan]

Dear Jonathan,

Thanks for your e-mail.

It is still not working with uploading my file.

Could you please take a look at this document and correct any syntax errors?

Thanks very much,

S.E.M Chris McMillan

Directeur | Gaïa Sénégal

P: (+221) 78 113 05 96
E: gaia.s...@gmail.com

"Engageons la force de la nature"

 

On 4 January 2016 at 07:00, Ona Community <ona-co...@googlegroups.com> wrote:

Dear Gaia,

Were you able to upload your file?

Regards,
Jonathan.

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Ona Support
ona-co...@googlegroups.com

{#HS:145793267-1642#}

On Sat, Dec 5, 2015 at 10:40 AM UTC, <gaia.s...@gmail.com> wrote:

It doesn't wok with chrome either.

Question: where can I have spaces and where can I not have spaces in the document?

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[Chris McMillan]

OK - thanks Jonathan.

I'll give that a go.

Cheers,

S.E.M Chris McMillan

Directeur | Gaïa Sénégal

P: (+221) 78 113 05 96
E: gaia.s...@gmail.com

"Engageons la force de la nature"

 

On 18 January 2016 at 07:22, Ona Community <ona-co...@googlegroups.com> wrote:

Dear Chris,

While using Google Chrome, I was able to upload your file without any errors. Please share with us any errors you're getting if any. Also try and clear cache from your browser.

Regards,

Jonathan.

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Ona Support
ona-co...@googlegroups.com

{#HS:145793267-1642#}

On Fri, Jan 15, 2016 at 7:41 PM UTC, Chris McMillan <gaia.s...@gmail.com> wrote:

Dear Jonathan,

Thanks for your e-mail.

It is still not working with uploading my file.

Could you please take a look at this document and correct any syntax errors?

Thanks very much,

*S.E.M Chris McMillan*

Directeur | Gaïa Sénégal

P: (+221) 78 113 05 96
E: gaia.s...@gmail.com

"Engageons la force de la nature"

File Attached: Market_Research.xlsx (18 KB)

[Chris McMillan]

It's working with Google Chrome now!

Thanks very much, Jonathan!

[Chirag Kanabar]

Hello,

I am able to upload .xlsx file to google drive but it is not opening it with google sheet. 

Please refer attached image.

[Ervin Serfőző]

Hello,

I'm experiencing the same. 
Have you found a solution?

[Jenn from Ona]

Hello Ervin, Thank you for for reaching out to us and we apologize for the issue you are facing. Please share a screenshot of the error message that appears when you upload your Excel form. This will help us troubleshoot the issue further. Regards, Jenn Jenn Ona

To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/230def27-05bf-48c9-90ad-0d3be4f6d29dn%40googlegroups.com.

[Jenn from Ona]

I am writing to follow up if you have any feedback on the above issue. Jenn Ona

On Mon, May 06, 2024 at 11:42 AM, Jenn from Ona <jka...@ona.io> wrote:

Hello Ervin, Thank you for for reaching out to us and we apologize for the issue you are facing. Please share a screenshot of the error message that appears when you upload your Excel form. This will help us troubleshoot the issue further. Regards, Jenn

To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/230def27-05bf-48c9-90ad-0d3be4f6d29dn%40googlegroups.com.

[Tanvi Bhandari]

I am also facing the same issue, following is the screen-shot of error (file-names are removed)

[Jenn from Ona]

Hello Tanvi, Please let me know which platform you are uploading the forms to. From the screenshot, it shows the error is showing the files are unreadable. Have you confirmed the XLSForms are authored correctly? Regards, Jenn Jenn Ona

[Jenn from Ona]

I am writing to follow up if you have feedback on the above issue. Jenn Ona

On Fri, May 24, 2024 at 12:04 PM, Jenn from Ona <jka...@ona.io> wrote: Hello Tanvi, Please let me know which platform you are uploading the forms to. From the screenshot, it shows the error is showing the files are unreadable. Have you confirmed the XLSForms are authored correctly? Regards, Jenn