unable to access the form

[Ashish Lalita Singh]

Hi there I am unable to access the form as when i clicked on the link. 

Below I am attaching the screen shot of the same

[Evans from Ona]

Hello Ashish, Thank you for contacting us. The error message is returned when you have not been granted access to the survey or the survey you are trying to access is inactive. Kindly confirm with the project lead whether: require authentication has been turned off from the account settings page if you are using a shared Webform link or the project has been shared with you with a Can Submit permission level. If you are the project lead, I would request you share the project in which the form is located with onasupport and assign a Can Submit permission level to enable us to look into the issue. Once you have shared the project, please let us know the account name, project name, and form title.  Regards, Evans Evans Ona

On Thu, Jun 06, 2024 at 09:20 AM, Ashish Lalita Singh <ashishsi...@gmail.com> wrote:

Hi there I am unable to access the form as when i clicked on the link. Below I am attaching the screen shot of the same

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[Ashish Lalita Singh]

Thanks  Evans, for the swift response.

As mentioned above I (I am the project lead) have shared the project as guided by you.

Below are the details required by you.

Account name: ekjut2022

Project name: final_format

Form title. 

1. PLA Meeting Report

2.PLA_Trainers_Engagment Sheet

Regards

Ashish Singh

To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/a3f53a7c-194b2233-1717658067-63366200882207%40outbound.intercom.ona.io.

[Evans from Ona]

Hello,

Thank you for contacting us.

Please share the project, in which the form is located, with onasupport and assign a Can Submit permission level to enable us to look into the issue. We are able to view the data but cannot test whether the form is loading. Regards, Evans Evans Ona

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