Request for Assistance with Connecting Ona.io Dataset to Power BI

[hussein alwalid]

Dear Ona.io Support,

I hope this email finds you well. I am trying to connect an Ona.io dataset to Power BI, but I am encountering some issues with the data not being read accurately. Power BI is not accurately reading the data, and it is somehow appearing in different columns.

I have tried some basic troubleshooting steps, such as verifying the data format and checking for missing values, but the issue persists. I would greatly appreciate any assistance you can provide to help me resolve this issue.

I would be happy to provide more details or information about the issue if needed. Please let me know if there is any further information, I can provide to help resolve this issue.

Thank you in advance for your time and assistance. I look forward to hearing back from you soon.

[Evans from Ona]

This message was sent to the following 2 people: hussein alwalid, ona-co...@googlegroups.com. Replying to this email will notify them.

Hello Hussein, Thank you for contacting us and apologies for the issues you are experiencing. Please share a screenshot of how the columns look on PowerBI and how they are expected to look like Kindly confirm whether this connection was working properly before or whether this is the first time you are trying to connect your dataset to PowerBI We look forward to your response. Regards, Evans

Evans Ona

-- Collect, Analyze and Share Data - https://ona.io/ --- You received this message because you are subscribed to the Google Groups "Ona Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to ona-communit...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/f97f8c0f-b8b8-43b5-9860-66d12fa7ca6bn%40googlegroups.com.

[hussein alwalid]

[hussein alwalid]

After that it just start putting data in wrong places. 

[Samson from Ona]

This message was sent to the following 2 people: hussein alwalid, ona-co...@googlegroups.com. Replying to this email will notify them.

Hello Hussein, Apologies for the inconvenience this has caused you. When you connect the form for the first time, does the data get into the wrong columns? What exact cleaning things do you that cause the data to be distorted? We also may need to access your form so that we can try to replicate the issue after you have given us the exact cleaning steps you are undertaking. Please share the project, in which the form is located, with onasupport and assign a Can View and Download permission level to enable us to look into the issue. Once you have shared the project, please send an email to sup...@ona.io with the details account name, project name, and form title. Regards, Samson

Samson Ona

On Wed, Feb 8, 2023 at 06:55 PM, "hussein alwalid" <hussin....@gmail.com> wrote:

After that it just start putting data in wrong places.

Screenshot (19).png

To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/6bf38d8a-799f-4a86-bab1-c6d92ddff259n%40googlegroups.com. Screenshot (18).png

On Tue, Feb 7, 2023 at 03:35 PM, "Evans Ochieng Onyango" <evans.ochi...@ona.intercom-mail.com> wrote:

Hello Hussein, Thank you for contacting us and apologies for the issues you are experiencing. Please share a screenshot of how the columns look on PowerBI and how they are expected to look like Kindly confirm whether this connection was working properly before or whether this is the first time you are trying to connect your dataset to PowerBI We look forward to your response. Regards, Evans

On Tue, Feb 7, 2023 at 03:02 PM, "hussein alwalid" <hussin....@gmail.com> wrote:

Dear Ona.io Support, I hope this email finds you well. I am trying to connect an Ona.io dataset to Power BI, but I am encountering some issues with the data not being read accurately. Power BI is not accurately reading the data, and it is somehow appearing in different columns. I have tried some basic troubleshooting steps, such as verifying the data format and checking for missing values, but the issue persists. I would greatly appreciate any assistance you can provide to help me resolve this issue. I would be happy to provide more details or information about the issue if needed. Please let me know if there is any further information, I can provide to help resolve this issue. Thank you in advance for your time and assistance. I look forward to hearing back from you soon. -- Collect, Analyze and Share Data - https://ona.io/ --- You received this message because you are subscribed to the Google Groups "Ona Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to ona-communit...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/f97f8c0f-b8b8-43b5-9860-66d12fa7ca6bn%40googlegroups.com.