Can not export data

[Diego Andrade]

Hello, I am trying to export data to csv or other format, but it is impossible. I have 33 records but when I export to CSV I get an 8 records corrupted file.

Has any one got this error?

[George from Ona]

This message was sent to the following 2 people: Diego Andrade, ona-co...@googlegroups.com. Replying to this email will notify them.

Hi Diego, Is your form encrypted by any chance? Kindly send us a screenshot of the error message you reported on. Also, please share the project, in which the form is located, with onasupport and assign a Can View and Download permission level to enable us to look into the issue. Once you have shared the project, please let us know the account name, project name, and form title.  Regards, George.

George from Ona

On Thu, Jun 16, 2022 at 08:50 PM, "Diego Andrade" <dan...@gmail.com> wrote:

Hello, I am trying to export data to csv or other format, but it is impossible. I have 33 records but when I export to CSV I get an 8 records corrupted file. Has any one got this error?

-- Collect, Analyze and Share Data - https://ona.io/ --- You received this message because you are subscribed to the Google Groups "Ona Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to ona-communit...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/5b86581c-99a4-43ec-bccc-1541777faec9n%40googlegroups.com.

[George from Ona]

This message was sent to the following 2 people: Diego Andrade, ona-co...@googlegroups.com. Replying to this email will notify them.

Hello, I am following up to check if your issue has been resolved. Regards, George.

George from Ona

On Fri, Jun 17, 2022 at 10:38 AM, "George Kiiru Kamau" <george.ki...@ona.intercom-mail.com> wrote:

Hi Diego, Is your form encrypted by any chance? Kindly send us a screenshot of the error message you reported on. Also, please share the project, in which the form is located, with onasupport and assign a Can View and Download permission level to enable us to look into the issue. Once you have shared the project, please let us know the account name, project name, and form title.  Regards, George.

On Thu, Jun 16, 2022 at 08:50 PM, "Diego Andrade" <dan...@gmail.com> wrote:

Hello, I am trying to export data to csv or other format, but it is impossible. I have 33 records but when I export to CSV I get an 8 records corrupted file. Has any one got this error? -- Collect, Analyze and Share Data - https://ona.io/ --- You received this message because you are subscribed to the Google Groups "Ona Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to ona-communit...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/ona-community/5b86581c-99a4-43ec-bccc-1541777faec9n%40googlegroups.com.