Ona Community

Contact owners and managers

1–30 of 892

Welcome to the Ona Community mailing list!

This list is for people to post comments, questions, and requests related to the ona.io platform.

0 selected

Garima Taneja, Jenn from Ona2

Jul 26

Issues in Sending forms and ODK limit

Hello Garima, Thank you for reaching out to us. Please note that your account is on the Free plan and

unread,

Issues in Sending forms and ODK limit

Hello Garima, Thank you for reaching out to us. Please note that your account is on the Free plan and

Jul 26

Achmad Rizaldin Be IcaL, Samson from Ona2

Jul 23

Can't download photo link

Hello Achmad, Apologies for the inconvenience this has caused you. Is this issue happening to all

unread,

Can't download photo link

Hello Achmad, Apologies for the inconvenience this has caused you. Is this issue happening to all

Jul 23

Abdulla Al Asif, Samson from Ona3

Jul 10

Form Loading Error

Hello, Apologies for the inconvenience this has caused you. We have a system downtime that our

unread,

Form Loading Error

Hello, Apologies for the inconvenience this has caused you. We have a system downtime that our

Jul 10

Ana Paula, Evans from Ona2

Jul 4

problem with survey creation

Hello Ana, Thank you for contacting us. Please share the form you are trying to upload so that we can

unread,

problem with survey creation

Hello Ana, Thank you for contacting us. Please share the form you are trying to upload so that we can

Jul 4

rav...@gmail.com, Evans from Ona2

Jun 10

Ona public and private projects form deployment and submission details

Hello, Thank you for contacting us. As of June 3, 2024, Ona Data added public projects and form

unread,

Ona public and private projects form deployment and submission details

Hello, Thank you for contacting us. As of June 3, 2024, Ona Data added public projects and form

Jun 10

Oyewale Abioye, Evans from Ona2

Jun 10

how to change private to public for free plan

Hello Oyewale, Thank you for contacting us. You can change your project from public to private (or

unread,

how to change private to public for free plan

Hello Oyewale, Thank you for contacting us. You can change your project from public to private (or

Jun 10

Ashish Lalita Singh, Evans from Ona2

Jun 6

Hello Ashish, Thank you for contacting us. Please refer to our pricing page here for more information

unread,

Hello Ashish, Thank you for contacting us. Please refer to our pricing page here for more information

Jun 6

Ashish Lalita Singh, Evans from Ona4

Jun 6

unable to access the form

Hello, Thank you for contacting us. Please share the project, in which the form is located, with

unread,

unable to access the form

Hello, Thank you for contacting us. Please share the project, in which the form is located, with

Jun 6

Karen Johana Sánchez, … Evans from Ona5

Jun 6

Is there a way to send the data collected to a google sheets automatically?

Hello, Thank you for contacting us. Effective 1st June 2024, we added public projects and form limits

unread,

Is there a way to send the data collected to a google sheets automatically?

Hello, Thank you for contacting us. Effective 1st June 2024, we added public projects and form limits

Jun 6

gaia.s...@gmail.com, … Jenn from Ona13

May 28

Unable to upload my excel file

I am writing to follow up if you have feedback on the above issue. Jenn Ona On Fri, May 24, 2024 at

unread,

Unable to upload my excel file

I am writing to follow up if you have feedback on the above issue. Jenn Ona On Fri, May 24, 2024 at

May 28

Walaa Arzouni, Evans from Ona2

May 22

Hello Walaa, Thank you for contacting us. Unfortunately, there is no other way to obtain the private

unread,

Hello Walaa, Thank you for contacting us. Unfortunately, there is no other way to obtain the private

May 22

Abdulla Al Asif, Samson from Ona3

May 22

Can't download CSV, can't upload new form and can't submit form.

Hello, Thank you for your patience. Our technical team has resolved the issue with the platform. You

unread,

Can't download CSV, can't upload new form and can't submit form.

Hello, Thank you for your patience. Our technical team has resolved the issue with the platform. You

May 22

elieelk...@gmail.com, Jenn from Ona2

May 14

Hello there, Thank you for contacting us. You can use the calculate function to deduct the bills

unread,

Hello there, Thank you for contacting us. You can use the calculate function to deduct the bills

May 14

DIONE MOD OU, … Evans from Ona6

May 9

Importation CSV

Vous êtes les bienvenus Evans Ona On Thu, May 09, 2024 at 15:38 PM, DIONE MOD OU <doumodione97@

unread,

Importation CSV

Vous êtes les bienvenus Evans Ona On Thu, May 09, 2024 at 15:38 PM, DIONE MOD OU <doumodione97@

May 9

Seguimiento a estrategias, Samson from Ona2

May 8

Hello Seguimiento, Thank you for reaching out. Kindly send an email to bil...@ona.io for further

unread,

Hello Seguimiento, Thank you for reaching out. Kindly send an email to bil...@ona.io for further

May 8

Jaivardhan Singh, … Samson from Ona5

May 6

Unable to Review Submisisons on Ona

Hello Jaivardhan, Please note that submission review is a premium feature that is available on paid

unread,

Unable to Review Submisisons on Ona

Hello Jaivardhan, Please note that submission review is a premium feature that is available on paid

May 6

Anéwédom AWIZOBA, Evans from Ona3

Apr 23

Création de compte

Bonjour à vous. Finalement j'ai réussi à ouvrir le compte. Merci et bonne journée à vous. Le lun.

unread,

Création de compte

Bonjour à vous. Finalement j'ai réussi à ouvrir le compte. Merci et bonne journée à vous. Le lun.

Apr 23

marial...@gmail.com, Evans from Ona2

Apr 18

404 error message on data submission

Hello Peter, Thank you for contacting us. Please share a screenshot of the error message you are

unread,

404 error message on data submission

Hello Peter, Thank you for contacting us. Please share a screenshot of the error message you are

Apr 18

Tchiroma Mamadou Gambo, Evans from Ona2

Apr 18

Uploader data CSV to ONA

Bonjour, Merci de nous contacter. Si vous souhaitez utiliser l'importation CSV, vous n'avez

unread,

Uploader data CSV to ONA

Bonjour, Merci de nous contacter. Si vous souhaitez utiliser l'importation CSV, vous n'avez

Apr 18

Felly LOFOLI, Evans from Ona2

Apr 15

HELP ABOUT HOW TO LINK ODK FORM DATA TO GOOGLE SHEETS

Hello Felly, Thank you for contacting us. Unfortunately, Google Sheets isn't enabled on WHO AFRO

unread,

HELP ABOUT HOW TO LINK ODK FORM DATA TO GOOGLE SHEETS

Hello Felly, Thank you for contacting us. Unfortunately, Google Sheets isn't enabled on WHO AFRO

Apr 15

ADEN ALI, Jenn from Ona3

Apr 9

502 Bad Gateway

Hello Aden, Thank you for reaching out to us and we apologize for the issue you are facing. Please

unread,

502 Bad Gateway

Hello Aden, Thank you for reaching out to us and we apologize for the issue you are facing. Please

Apr 9

mcsystems, Evans from Ona2

Apr 6

Error "This page is currently unavailable"

Hello, Apologies for the issues you are experiencing. Please share the project, in which the form is

unread,

Error "This page is currently unavailable"

Hello, Apologies for the issues you are experiencing. Please share the project, in which the form is

Apr 6

Baptista Guivala, Jenn from Ona2

Apr 6

Hello Baptista, Thank you for contacting us. Unfortunately, we do not support ODK Central and as such

unread,

Hello Baptista, Thank you for contacting us. Unfortunately, we do not support ODK Central and as such

Apr 6

Modar Adnan, Jenn from Ona2

Mar 28

I hava a problem while using phone to fill my survey

Hello Modar, Thank you for contacting us. Could you please share a screenshot of the error message

unread,

I hava a problem while using phone to fill my survey

Hello Modar, Thank you for contacting us. Could you please share a screenshot of the error message

Mar 28

Uwera Francine, … Evans from Ona5

Mar 15

You are welcome Francine. This is in order. Regards, Evans Evans Ona On Fri, Mar 15, 2024 at 16:38 PM

unread,

You are welcome Francine. This is in order. Regards, Evans Evans Ona On Fri, Mar 15, 2024 at 16:38 PM

Mar 15

Ashish Lalita Singh, Samson from Ona2

Mar 12

Hello, Could you please share the XLSForm you are using and provide more details on how you want the

unread,

Hello, Could you please share the XLSForm you are using and provide more details on how you want the

Mar 12

Uwera Francine, Evans from Ona4

Mar 6

Issues while importing data in Ona

Hello Uwera, Please try again. This should be resolved. Regards, Evans Evans Ona On Wed, Mar 06, 2024

unread,

Issues while importing data in Ona

Hello Uwera, Please try again. This should be resolved. Regards, Evans Evans Ona On Wed, Mar 06, 2024

Mar 6

tyler...@gmail.com, … Evans from Ona19

Mar 1

Reducing Media Data Size

Hello Tyler, Thank you for your patience with us. After much investigation by our technical team, we

unread,

Reducing Media Data Size

Hello Tyler, Thank you for your patience with us. After much investigation by our technical team, we

Mar 1

Grazia Blancagemma, Jenn from Ona3

Feb 28

non riesco a salvare i dati

Hello Grazia, Thank you for contacting us. I will close this ticket and maintain the conversation in

unread,

non riesco a salvare i dati

Hello Grazia, Thank you for contacting us. I will close this ticket and maintain the conversation in

Feb 28

Mosab Daoud, Samson from Ona2

Feb 26

Export Language

Hello Mosab, Thank you for contacting the support team. You can export the data in any language

unread,

Export Language

Hello Mosab, Thank you for contacting the support team. You can export the data in any language

Feb 26

Search

Clear search

Close search

Google apps

Main menu