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Welcome to the Ona Community mailing list!
This list is for people to post comments, questions, and requests related to the
ona.io
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Anéwédom AWIZOBA
,
Evans from Ona
3
Apr 23
Création de compte
Bonjour à vous. Finalement j'ai réussi à ouvrir le compte. Merci et bonne journée à vous. Le lun.
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Création de compte
Bonjour à vous. Finalement j'ai réussi à ouvrir le compte. Merci et bonne journée à vous. Le lun.
Apr 23
marial...@gmail.com
,
Evans from Ona
2
Apr 18
404 error message on data submission
Hello Peter, Thank you for contacting us. Please share a screenshot of the error message you are
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404 error message on data submission
Hello Peter, Thank you for contacting us. Please share a screenshot of the error message you are
Apr 18
Tchiroma Mamadou Gambo
,
Evans from Ona
2
Apr 18
Uploader data CSV to ONA
Bonjour, Merci de nous contacter. Si vous souhaitez utiliser l'importation CSV, vous n'avez
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Uploader data CSV to ONA
Bonjour, Merci de nous contacter. Si vous souhaitez utiliser l'importation CSV, vous n'avez
Apr 18
Jaivardhan Singh
,
Evans from Ona
2
Apr 15
Unable to Review Submisisons on Ona
Hello Jaivardhan, Thank you for contacting us. Could you kindly share a screenshot of what is visible
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Unable to Review Submisisons on Ona
Hello Jaivardhan, Thank you for contacting us. Could you kindly share a screenshot of what is visible
Apr 15
Felly LOFOLI
,
Evans from Ona
2
Apr 15
HELP ABOUT HOW TO LINK ODK FORM DATA TO GOOGLE SHEETS
Hello Felly, Thank you for contacting us. Unfortunately, Google Sheets isn't enabled on WHO AFRO
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HELP ABOUT HOW TO LINK ODK FORM DATA TO GOOGLE SHEETS
Hello Felly, Thank you for contacting us. Unfortunately, Google Sheets isn't enabled on WHO AFRO
Apr 15
ADEN ALI
,
Jenn from Ona
3
Apr 9
502 Bad Gateway
Hello Aden, Thank you for reaching out to us and we apologize for the issue you are facing. Please
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502 Bad Gateway
Hello Aden, Thank you for reaching out to us and we apologize for the issue you are facing. Please
Apr 9
mcsystems
,
Evans from Ona
2
Apr 6
Error "This page is currently unavailable"
Hello, Apologies for the issues you are experiencing. Please share the project, in which the form is
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Error "This page is currently unavailable"
Hello, Apologies for the issues you are experiencing. Please share the project, in which the form is
Apr 6
Baptista Guivala
,
Jenn from Ona
2
Apr 6
ODK central
Hello Baptista, Thank you for contacting us. Unfortunately, we do not support ODK Central and as such
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ODK central
Hello Baptista, Thank you for contacting us. Unfortunately, we do not support ODK Central and as such
Apr 6
Modar Adnan
,
Jenn from Ona
2
Mar 28
I hava a problem while using phone to fill my survey
Hello Modar, Thank you for contacting us. Could you please share a screenshot of the error message
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I hava a problem while using phone to fill my survey
Hello Modar, Thank you for contacting us. Could you please share a screenshot of the error message
Mar 28
Uwera Francine
, …
Evans from Ona
5
Mar 15
Upload dataset
You are welcome Francine. This is in order. Regards, Evans Evans Ona On Fri, Mar 15, 2024 at 16:38 PM
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Upload dataset
You are welcome Francine. This is in order. Regards, Evans Evans Ona On Fri, Mar 15, 2024 at 16:38 PM
Mar 15
Ashish Lalita Singh
,
Samson from Ona
2
Mar 12
Report Format
Hello, Could you please share the XLSForm you are using and provide more details on how you want the
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Report Format
Hello, Could you please share the XLSForm you are using and provide more details on how you want the
Mar 12
Uwera Francine
,
Evans from Ona
4
Mar 6
Issues while importing data in Ona
Hello Uwera, Please try again. This should be resolved. Regards, Evans Evans Ona On Wed, Mar 06, 2024
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Issues while importing data in Ona
Hello Uwera, Please try again. This should be resolved. Regards, Evans Evans Ona On Wed, Mar 06, 2024
Mar 6
tyler...@gmail.com
, …
Evans from Ona
19
Mar 1
Reducing Media Data Size
Hello Tyler, Thank you for your patience with us. After much investigation by our technical team, we
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Reducing Media Data Size
Hello Tyler, Thank you for your patience with us. After much investigation by our technical team, we
Mar 1
gaia.s...@gmail.com
, …
Chirag Kanabar
7
Mar 1
Q&A
Unable to upload my excel file
Hello, I am able to upload .xlsx file to google drive but it is not opening it with google sheet.
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Q&A
Unable to upload my excel file
Hello, I am able to upload .xlsx file to google drive but it is not opening it with google sheet.
Mar 1
Grazia Blancagemma
,
Jenn from Ona
3
Feb 28
non riesco a salvare i dati
Hello Grazia, Thank you for contacting us. I will close this ticket and maintain the conversation in
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non riesco a salvare i dati
Hello Grazia, Thank you for contacting us. I will close this ticket and maintain the conversation in
Feb 28
Mosab Daoud
,
Samson from Ona
2
Feb 26
Export Language
Hello Mosab, Thank you for contacting the support team. You can export the data in any language
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Export Language
Hello Mosab, Thank you for contacting the support team. You can export the data in any language
Feb 26
Moussa Traore
,
Samson from Ona
2
Feb 6
Issues for download Form in Tablet and smartphone
Hello Moussa, Kindly share the screenshot of the error message you are getting. Regards, Samson
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Issues for download Form in Tablet and smartphone
Hello Moussa, Kindly share the screenshot of the error message you are getting. Regards, Samson
Feb 6
Aditi Mishra
,
Samson from Ona
2
Feb 2
ONA working very slow
Hello Aditi, Apologies for the inconvenience this has caused you. Could you please give more
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ONA working very slow
Hello Aditi, Apologies for the inconvenience this has caused you. Could you please give more
Feb 2
Becky DeBoer
,
Jenn from Ona
7
Feb 1
"Loading error: Survey with this ID not found"
The technical team has fixed the issue. Please confirm if you can now edit a record successfully.
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"Loading error: Survey with this ID not found"
The technical team has fixed the issue. Please confirm if you can now edit a record successfully.
Feb 1
Alain Njeim
,
Samson from Ona
2
Jan 28
Lost Records
Hello Alain, Welcome to the community. Find the following response to your questions. Please note
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Lost Records
Hello Alain, Welcome to the community. Find the following response to your questions. Please note
Jan 28
tyler...@gmail.com
, …
Jenn from Ona
8
Jan 22
Some forms not available in Push Tab of ODK Briefcase
Hello Tyler, Thank you for your feedback and glad all worked out. Regards, Jenn Jenn Ona On Mon, Jan
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Some forms not available in Push Tab of ODK Briefcase
Hello Tyler, Thank you for your feedback and glad all worked out. Regards, Jenn Jenn Ona On Mon, Jan
Jan 22
CoPSMI Research
,
Evans from Ona
5
Jan 18
Handshake Error and Problem with Connecting to Server
Hello Adeola, Thank you for the feedback. Unfortunately, there isn't much we can do as it is
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Handshake Error and Problem with Connecting to Server
Hello Adeola, Thank you for the feedback. Unfortunately, there isn't much we can do as it is
Jan 18
kshitij Gaurang
, …
Samson from Ona
5
Jan 17
Table show Null Value
Hello Kshitij, I am writing to follow up with you on the issue you were facing with data loss. Could
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Table show Null Value
Hello Kshitij, I am writing to follow up with you on the issue you were facing with data loss. Could
Jan 17
Ashish Lalita Singh
,
Evans from Ona
2
Jan 9
Handling Duplicates-Records at Submission
Hello Ashish, Thank you for contacting us Unfortunately, there is no way you can prevent duplicate
unread,
Handling Duplicates-Records at Submission
Hello Ashish, Thank you for contacting us Unfortunately, there is no way you can prevent duplicate
Jan 9
Adam Preston
, …
Evans from Ona
5
Jan 4
10000 record limit
Hello Satwik, Thank you for contacting us. The API allows you to pull a maximum of 10000 records per
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10000 record limit
Hello Satwik, Thank you for contacting us. The API allows you to pull a maximum of 10000 records per
Jan 4
Negussie Deyessa
,
Evans from Ona
2
Jan 4
Exporting using SPSS
Hello Negussie, Thank you for contacting us. Could you confirm whether you are selecting the language
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Exporting using SPSS
Hello Negussie, Thank you for contacting us. Could you confirm whether you are selecting the language
Jan 4
AMAL JOHN
,
Samson from Ona
2
Jan 4
Need Urgent help
Hello AMAL, Does your form have a question about where it collects GPS data? Is the GPS data
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Need Urgent help
Hello AMAL, Does your form have a question about where it collects GPS data? Is the GPS data
Jan 4
Samnang Sao
,
Samson from Ona
2
Jan 4
How to update/replace xlsForm published to ONA?
Hello Samnang, Please note that you can replace the form from form dropdown menu by selecting replace
unread,
How to update/replace xlsForm published to ONA?
Hello Samnang, Please note that you can replace the form from form dropdown menu by selecting replace
Jan 4
Raagsan Systems
,
Evans from Ona
2
12/29/23
Urgent help in need!
Hello, Thank you for contacting us. Please note replacing forms that have submissions has
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Urgent help in need!
Hello, Thank you for contacting us. Please note replacing forms that have submissions has
12/29/23
John K
, …
Evans from Ona
19
12/29/23
Error while exporting data
Hello Alex, Thank you for contacting us. If you don't mind, please share the project, in which
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Error while exporting data
Hello Alex, Thank you for contacting us. If you don't mind, please share the project, in which
12/29/23