Hi,
Job
Title: Sr. SNOW Developer
Location: Fortworth
/ Dallas, TX
Duration: (6+
Months) (Day 1 Onsite)
Service Now – ITOM with some ITSM experience
Min 12 +yrs of Experience required
Servicenow
resource that has ITOM (CMDB, Event Management) and ITSM (Incident) experience.
Roles and Responsibilities:-
- Require
ServiceNow resource that has ITOM (CMDB, Event Management) and ITSM
(Incident) experience
- Resource
needs to have Servicenow workflow script experience and the ability to
pull and update data via scripting
- Work on
ticketing incidents - e.g. Creating, changing, modifying workflows
- Configuring
incident routing.
- Support
Enterprise Architecture in the design and implementation of automated
discovery & data federation from multiple data sources into the
ServiceNow CMDB.
- Develop technical solutions on the ServiceNow platform,
ensuring that they meet the client's needs and are aligned with ITIL,
ITSM, ITOM and CMDB best practices.
- Lead customization and configuration of
Discovery, Event Management and the CMDB to automate incident creation
based on alerts and optimize infrastructure visibility and management.
- Technical Implementation: Collaborate with cross-functional
teams and lead the implementation of ServiceNow solutions that align with
the designed requirements and ensure solutions meet industry best
practices. Develop and maintain advanced scripts, business rules, and
client scripts.
- Data Migration: Support data migration design and activities
from legacy systems to ServiceNow, ensuring data accuracy and consistency
during the transition. Validate that data is migrated to the most
beneficial ServiceNow data structures, leveraging out-of-the-box data
schemas before designing custom tables and fields.
- Integration Management: Assist architects in the design and
integration of ServiceNow with other systems and applications to create
seamless end-to-end processes.
- Best Practices: Contribute to the development of Org’s best
practices and standards. Adhere to security and implementation best
practices and ensure that implemented solutions meet relevant compliance
requirements.
- Continuous Learning: Stay updated on the latest ServiceNow
features, enhancements, and best practices to enhance the quality of
implementations and maintain expertise in the platform. Continue
certification and training process to meet Practice standards and growth
areas and contribute to the continued success of the team.
- Develop Asset and Configuration Management processes,
procedures, and standards.
- Mature processes and KPIs to improve Asset and Configuration
Management effectiveness.
- Build relationship mappings in ServiceNow CMDB with Discovery
Tools and Service Mapping in serving ServiceNow modules including ITOM,
Hardware Asset, Virtual Agent, Change, Problem, Certificate, Incident etc.
- Lead integration of new modules, store applications,
integrations, and spokes.
- Interface with executive stakeholders to align ServiceNow
solutions with business goals and emerging trends.
- Oversee development and data management for
integrations between ServiceNow Platform and other systems, tools, or
services (like Workday or Active Directory)
Thanks & Regards,
Andy
Saibber
And...@Saibber108.com
T: 717-610-1199 Extn 431
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