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Beichen Poque

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Aug 2, 2024, 1:39:56 AM8/2/24
to ogosearig

I can't get past "activating" Paramount+ for the Netflix/Paramount promo. I've successfully created an account and logged into Paramount+, but under manage play+ in verizon, it still won't show Paramount as activated, and Netflix still says "pending Paramount+ activation."

Ok so using a different browser I was able to subscribe. Now like everyone else I was able to link Paramount+ but not Netflix. I get the same toggle that says activation pending, click that and then I get "We are processing your subscription. Please refresh or check back again to activate."

After a LOOOONG time on live chat I was told: The team is working on fixing it and you will be able to activate the subscription through the toggle switch after 72 hours. We are also reporting the issue to the concerned Verizon team through an AYS ticket.

However, I want to use my current Netflix account, which the Verizon site says I should be able to do. I've been billed for another month of service - something I was hoping to avoid by signing up for this service.

Having the same issue. I paid for the year of Paramount+, but get the 'Activation pending' message in the dashboard for Netflix. It's been like that all afternoon. Talked to chat support and the only thing they did was read the 'Activation pending' message to me. That doesn't address the issue that I can't activate the year on my Netflix account

+play lets you discover, purchase and manage your digital subscriptions in one place. You get a complete view of subscriptions you have, what you're paying for and other available services.

You can:

Most +play subscriptions are available to Fios customers.

View eligibility information and find out how to subscribe to services that aren't available through +play by visiting our +play FAQs for Fios customers page.

If you're a Fios Home Internet or Fios TV customer and see a service listed in the Shop page, then the subscription is available for purchase.

These SVOD (Streaming Video on Demand services) are not available for purchase through +play:

To purchase one of these services you must go through your Fios set top box or your Fios My Plan overview page.

You can view a complete list of available subscriptions on our +play content provider page.

Your privacy is important to us. When you subscribe to services using +play you will have an opportunity to review and agree to Verizon's Privacy Policy. This policy describes our privacy practices, the information that we collect, how that information may be used and shared and the choices you have about certain uses of information.

When you subscribe to a content provider's service through +play , you should also review those parties' terms and privacy policy to understand how they use, collect and share your data.

Unfortunately, on occasion, Verizon and a content provider elect to not continue to provide subscriptions for sale in +play. If you are a current subscriber to one such content provider, you will receive an email with important information about the termination of your subscription. No action is required on your part, as your subscription will be automatically terminated before the scheduled renewal date.

If you wish to retain your subscription, you may resubscribe directly through the content provider at any time via their website. You may wish to wait until the end of your +play billing cycle to avoid being double-billed. Refunds are not issued for partial months. In most cases, your existing profile and settings with that content provider will remain active.

You can visit the +play home page any time and browse services and deals.

Sign in to your My Verizon account using your mobile number, User ID, or One Verizon ID to use the Shop, Discover, Manage and Notifications tabs to add subscriptions or manage subscriptions you already have.

My Verizon Account Owners and Account Managers can purchase subscriptions and access special promotional offers through +play. Learn how to add a +play subscription.

Your subscription period begins from the time of purchase on +play and after creating an account and with the content provider and activating the subscription there.

You're charged at time of activation of the subscription.

If you don't activate your subscription within the activation window (30 days), the subscription is automatically canceled.

Currently you can't pause a subscription through +play. However, you can unsubscribe from a service then resubscribe when you're ready.

You can resubscribe to inactive subscriptions in your Manage tab, according to the provider's terms.

You can unsubscribe from a subscription in +play. Learn how to unsubscribe.

If you subscribe to a service through +play but didn't activate the service with the content provider, you won't be charged. If you don't activate a newly-ordered service for 30 days, +play cancels your order automatically.

Important: Cancel any recurring services at least 2 days before the applicable bill cycle ends. Otherwise, you'll be charged for the next full bill cycle.

Learn more about billing cycles for +play subscriptions.

Canceling a subscription that you purchased in +play also de-activates the account with the content provider. The only exception is for Bundles and Buy One Get One (BOGO) promotions that include Netflix. In most cases, when your account is deactivated, your account information will be preserved with the content provider.

Terms of Use for each service are set by the +play content partner. Find cancellation details on the content partner's app or website.

If you cancel your Verizon mobile and/or home accounts you can continue to use +play and manage your subscriptions through the My Verizon website. Your +play subscriptions will continue, but you may no longer be eligible for the perks and promotions that were available with your Verizon account.

Important:

Right now, digital subscriptions you have through your Verizon mobile or home account (e.g., Disney Bundle included with select Verizon Unlimited plans) are managed separately from subscriptions you add through +play. That means you can't manage their payments or subscriptions through +play.

However, you may be able to view certain mobile plan perks within +play.

Most existing subscriptions can't be moved to +play. However your existing Max subscription that's billed directly by Max can be moved to +play so you can manage your billing through +play. For certain offers, you can link an existing Netflix account to a Netflix promotion on +play when you activate the promotion. We will provide instructions to migrate the billing of your Netflix account to +play during activation of the eligible offer.

To add subscriptions in +play other than Max, you must cancel the existing subscription and resubscribe through +play:

Your account will automatically be transferred from Max to Verizon +play. You'll be billed by Verizon to the payment method you chose. Billing from Max will stop at the end of the current billing period.

If your existing Max subscription is billed by a third party (e.g., Apple, Verizon Fios, etc.) - You must cancel your Max subscription and resubscribe through +play:

Important: Contact Max for any refund inquiries in the event you're double billed.

Note: If you are a Fios Home Internet or Fios TV customer, you will need to manage your Max subscription through your Fios My Plan Digital flow.

Once you are subscribed to an NBA service, you may not see other available subscriptions from your Manage page in +play. To see all available subscriptions and make a change to your service, you will need to first cancel your current subscription.

If you purchased a subscription or have one that comes with your mobile phone, 5G Home, LTE Home or Fios Home Internet service, it will be billed to your mobile or Fios bill and will follow the respective billing cycle.

No. You will not be charged unless you activate the subscription on the service provider's website or app by setting up an account. If you don't activate a newly-ordered service for 30 days, +play cancels your order automatically.

For just $10/month with eligible mobile phone or home internet plans, you get $15/month in credit to redeem in +play on eligible content subscriptions, You can get the +play Monthly Credit perk for each phone line with an eligible phone plan and each account with an eligible home internet plan.

Microsoft 365 On Us gives you access to best-in-class work and communication tools to manage your business. Simplify the way work gets done with powerful cloud services, world-class security and key apps such as Microsoft Teams, Word, PowerPoint, and Excel.

Eligible rate plans include: Go5G Business, Go5G Business Plus, Go5G Business Next, Go5G Military Business, Go5G Military Business Plus, Go5G First Responder Business, Go5G First Responder Business Plus, Business Unlimited Advanced, Business Unlimited Ultimate or Business Unlimited Ultimate+ for iPhone.

No, you can either choose Microsoft 365 or Netflix On Us when you activate qualifying voice lines. If you are already receiving credit for Netflix, you will need to remove your benefit prior to adding on Microsoft 365 On Us. Talk to one of our experts about which option is best for you.

If you would like to consolidate your Microsoft 365 account in one place and on one bill, you can purchase all of your Microsoft 365 user licenses from T-Mobile. To do so, you would cancel your current Microsoft 365 account then take advantage of the Microsoft 365 On Us user licenses plus purchase additional user licenses you need from T-Mobile.

Offer subject to credit approval. This offer is available through this advertisement and may not be accessible elsewhere. Other offers may be available. For complete pricing and other details, please see the Terms and Conditions.

This offer is valid for approved applicants. Any bonus associated with this offer may only be earned once. You may not be eligible for this offer if you currently have or previously had an account with us in this program. In addition, you may not be eligible for this offer if, at any time during our relationship with you, we have cause, as determined by us in our sole discretion, to suspect that the account is being obtained or will be used for abusive activity or rewards manipulation (such as, but not limited to, obtaining or using the account to maximize rewards earned in a manner that is not consistent with typical consumer activity and/or multiple credit card account applications/openings). Please see the About This Offer section of the Terms and Conditions for important information.

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