Weblog Update: Slightly Off Kilter #1840
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Vicki Brown
May 11, 2015, 4:45:03 PM5/11/15
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Recent updates to Slightly Off Kilter weblog:
"Whose Reputation Is Really At Stake?"
Posted on 20150511 by Vicki Brown
In category: Random Thoughts
When you work in Customer Service, your job is Customer Satisfaction.
Whether you're in a call center, at the returns desk in a store, or
working in a restaurant, your job is to keep the customer happy and
wanting to come back again.
While you're on the clock, you represent the company. You should never
be the person directly responsible for a bad review, the loss of a
customer... or a blog post such as this one. ...
Read this entry on the web at:
http://www.cfcl.com/vlb/weblog/archives/001840.html
"Whose Reputation Is Really At Stake?"
Posted on 20150511 by Vicki Brown
In category: Random Thoughts
When you work in Customer Service, your job is Customer Satisfaction.
Whether you're in a call center, at the returns desk in a store, or
working in a restaurant, your job is to keep the customer happy and
wanting to come back again.
While you're on the clock, you represent the company. You should never
be the person directly responsible for a bad review, the loss of a
customer... or a blog post such as this one. ...
Read this entry on the web at:
http://www.cfcl.com/vlb/weblog/archives/001840.html
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