CCleaner has stopped working properly for me. It used to work, but all of a sudden it started crashing upon health check and I haven't been able to fully clean my computer for months. My computer is fully up to date, and so is CCleaner, and Windows Defender is not blocking it. Everything in ccleaner works besides the health check, which stopped working randomly back in winter. I have not been able to health check since then. It loads partially, stalls and crashes. I even tried redownloading the older version I started with to see if the health check would work like it did then and it still crashed and re-updated CCleaner to the newest version when I reopened it. I'd really appreciate some help with this.
Both of those need to contact servers, and so it may be that your computer is now blocking that contact.
Which would probably be your Antivirus/firewall settings if CCleaner is also being closed altogether.
Although Windows Defender is not known for doing that.
Try disconnecting from the internet and then running Health Check, if it runs OK then that shows that it's (one of) the connection(s) that is the problem.
Connect back to the internet and in CCleaner try running Tools>Startup and then Tools>Software Updater - do both of those run OK with the internet connected or does one of them crash?
It sounds that something may be blocking one or more internet connections that CCleaner needs to make for one (or both) of those modules, which is why Health Check can't complete.
Startup is HC's 'Speed' module and Software Updater is HC's 'Privacy' module.
Did Startup and Software Updater work when you were connected to the internet?
In particular does Software Updater find anything to be updated?
If it's finding something then it may be that particular app update that is causing your issue.
However Malwarebytes doesn't usually block CCleaner, and I haven't seen any recent reports of it doing so either here or at the Malwarebytes forum.
Is your CCleaner installed at the standard location, "C:\Program Files\CCleaner\"?
Possibly Malwarebytes could be blocking the update/install of something that Software Updater/'Security' is finding, which is why I asked if Software Updater is finding anything to update.
If Software Updater, when connected to the internet, isn't finding anything then:
Microsoft has released the PC Health Check app to help customers check the compatibility of their Windows 10 computer. The PC Health Check app can be run on your current Windows 10 computer to test if it meets the minimum requirements to run Windows 11.
Windows 11 is the latest version of Microsoft Windows. Minimum software and hardware requirements must be met before upgrading to Windows 11. Dell has verified computers that are tested to upgrade to Windows 11. For more information, reference Dell computers tested for update to Windows 11.
The PC Health Check app may be downloaded by going to -11#pchealthcheck and then clicking DOWNLOAD PC HEALTH CHECK APP. The following steps address how to run the PC Health Check app.
You probably already have the PC Health Check app installed on your Windows PC or laptop. Go to your search bar and start typing 'PC Health Check.' If you have the app, then click on it or select Open.
When you open the PC Health Check app, you'll see a user-friendly dashboard that shows an overview of your device's health. Detailed device information is displayed on the left side of the screen, including system specifications such as the processor, RAM, and system type. The \"Rename your PC\" button allows you to customize your device's name to something more descriptive.
If you haven't set up your Back up & sync options, you'll see an alert saying Attention required. Expand the section and follow the on-screen instructions to choose your backup destination and what files you want to back up. Then, set up a backup schedule that suits your usage pattern.
The Windows Update feature in the PC Health Check app is a crucial component for maintaining the security, performance, and stability of your Windows PC or laptop. It downloads and installs the latest updates for Windows, including security patches, feature updates, and driver updates.
You also have the option to pause updates, view update history, set advanced options like restart hours, and enable updates for other Microsoft products, like Office, when updating Windows. Toggle these options on and off to suit your preferences.
Navigate to the storage section of the PC Health Check app to check how much space you've used on your device and see how much is available. For more information, click the Manage storage settings link, which will take you to the Storage window in Settings. From here, you can manage the following settings:
Advanced storage settings: This option provides additional options for managing your device's storage, including pooling together multiple drives into a single storage space, specifying the default save location for new content, and accessing tools to optimize your drives (formerly known as disk defragmentation for HDDs and trim for SSDs).
Each application has a toggle switch next to it. You can use these switches to enable or disable apps from automatically running at startup. Disabling non-essential apps can speed up your PC's startup time and improve overall performance.
At the bottom of the PC Health Check app screen, there is a button called Tips on PC Health. Click this button to open a new window and read tips on optimizing your computer's health and performance. This includes advice on performance optimization, security enhancements, and storage management. If you actively apply these tips, you should see a notable improvement in your device's performance and security.
The PC Health Check app was introduced to Windows 10 devices when Windows 11 was released and is included on PCs and laptops running Windows 11. One of the initial purposes of this app was to enable users to determine if their PC met the system requirements for a Windows 11 upgrade.
This step-by-step guide will take you through the features of the PC Health Check app so you can monitor various aspects of your PC's health, including backup & sync options, Windows Update status, battery capacity, storage capacity, startup time, and accessing tips on PC health.
When you open the PC Health Check app, you'll see a user-friendly dashboard that shows an overview of your device's health. Detailed device information is displayed on the left side of the screen, including system specifications such as the processor, RAM, and system type. The "Rename your PC" button allows you to customize your device's name to something more descriptive.
The PC Health Check app is a great resource for Windows users, offering a straightforward and effective way to monitor and enhance the health of your PC or laptop. It's not just a suite of diagnostic tools all in one place; it also encourages you to maintain your device, potentially extending its lifespan and improving performance.
While the PC Health Check app offers a comprehensive array of features, it's also beneficial to explore other methods for keeping your Windows PC in top shape. Regularly using built-in utilities such as Disk Cleanup, Disk Defragmenter (for HDDs), and Task Manager to monitor app performance can further contribute to a well-maintained system. Additionally, third-party software can offer more specialized functions, like in-depth system diagnostics or advanced optimization features.
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