For years I have used my ODSP dental card to get a cleaning covered
once every 9 months.
Now, after over 9 months since my last cleaning, my dentist has
cancelled my appointment for a cleaning because Accerta (the company
the government contracts these duties out to) won't pay for it, and
are telling me I have to wait a full year in-between cleanings this
time.
I called my local ODSP office and one lady there tried very hard to
help me, but she could not give me a straight answer about how often I
am entitled to receive a dental cleaning.
Other workers were even less helpful, giving me the answer, "call your
dentist, they know" or "the denist can ask the insurance company."
Instead of those answers which are of no use to me (because I do not
know what my rights, are and those answers do not tell me), I need a
concrete, tangible answer about exactly how often the ODSP regulations
state that I am entitled to have a dental cleaning covered with my
ODSP dental card.
I would greatly appreciate anyone who can provide an answer to this
question.
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