The interactive voice responce system for social assistance:
1-800-808-2268
You'll have to set up a password and listen to lots of preambles and
announcments.
You should always check it on the 21st, for you cheque amount and the
status of your case file,
to stay a step ahead of the enthusiatic pro-active csr's that
sometimes make mistakes.
If there's a difference between last month and this, and you weren't
informed in writing, appeal it immediately with a simple note saying,
I appeal the decision to reduce my benefits for the following reason:
I have the right to be informed with two weeks notice of the reason.
Either take it to your office directly, or a postal office and have
the clerk date stamp the letter before you put it in the
envelope...then phone your csr and tell them there's a mistake on the
interactive voice responce system.