please bear with me as this will be a long post. well over a month ago now i broke my glasses in half and they were not fix-able at all. now, i had not had glasses through ontario works (i started on odsp in may of 2008) for five years. i had spoken with my worker in august month (i had broken them previously in may month but was able to glue them back together) and she said just to get my eyes checked and fax her the prescription. as i am sure most of you will understand if you are on psych disability, things get in the way of one actually going out there and getting things done. at any rate, i was able to find my previous glasses and can wear them and see okay. my closest eyewear store, they said they had a free eye test. i went there. they said that i had to choose frames first and then i could have the eye test. well, i took quite a bit of time choosing frames. then, when it came time for the eye test, the woman told me that odsp would not accept their eye test as it is not a prescription. i begged her to let me call my worker and just have the test done and faxed through. no. i ended up having a panic attack and leaving the store with nothing accomplished. then, i checked the odsp guidelines re eye tests and found that yes, i was covered for the eye test to be paid for. so, i made an appointment with an eye doctor (not my usual specialist) to have my eyes tested. it was beside a hakim optical. i went into hakim after the test and the woman there faxed the prescription to my worker. she gave me a basic price of what it was going to cost me above what odsp pays for glasses but it was for 2 pair of glasses and i don't need or want two pair. she said that i had to contact my worker and get a voucher. i went into another store that same day. the fellow there said the same thing. come back when you have a voucher. i call my worker and she says that they don't do vouchers anymore. she said to go to the place where i was going to buy my glasses and have them fax her a quote of how much my lenses were going to cost and that they only pay $42 for frames. fine. this week i finally made it to the place i had decided to buy the glasses. i go through the process of picking out frames again. i get up to the counter. i explain the situation to the man there. i said, my worker needs you to fax her a quote re the cost of the lenses and then she will fax something back to you. he said no - you need a voucher. i was in there on the 30th. he showed me a voucher dated the 29th that he had filled, obviously, for someone else. he priced out my lenses, but said that he could not fax the worker the quote because i still can't do anything without a voucher. now, it took me a couple of days to settle down after all of this. three places telling me i need a voucher before they can do anything; me wandering around in old frames. i call my worker to-day, but of course she's out of the office until monday so i left a message saying that i have now had the third eyewear store tell me they cannot do anything without the voucher, which is a long form, in, not triplicate, but four copies. the eyewear store keeps the yellow copy. the thing is, i just want to know how much money to keep in the bank to be able to get the bloody things, you know? and it couldn't have happened at a worse time - i was hoping to use the money i've put aside for christmas stuff. what do i do monday if the worker still says that the voucher isn't how you do it now? and, is she correct? or, do i ask to speak with her supervisor? since i have many psych issues, including severe anxiety and agoraphobia, these trips to try to get something that should be relatively simple resolved have nearly killed me. any help would be greatly appreciated. many thanks and best wishes! :) |
the optometrists say if you
bring your odsp stub and ohip card the exam is paid for every two
years only.


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| Hi Denise, You're free to start a new topic if you wish. Angela |

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Thanks
mar
kitchener, on
p.s. if you are wanting a different topic shelley, then why didn't
you start one in your original email asking to stop talking about
vision care...do you want to discuss something else???
On 9-Jan-09, at 11:29 AM, Cindy S-C wrote:
>
> shelley, under the heading of "eyewear help" what exactly would you
> like the topic changed to? make some sense!
Please have the good grace to allow a person to discuss the topic of their
choice
with the group.
If you wish to discuss something with the group that option is open to
everyone
What may be interesting to some may not be to others
Happens all the time
When I realize I am not interested in a post I just move on
We all need to acknowledge the feelings of others allowing adequate time for
open discussion
Regards
ma
>
>