Tech for Accountability: Quick & dirty UX training for NGOs

[Adi Eyal]

Hi All

We're running a workshop next week Thursday, 7 December, to help NGOs understand how to work with technology companies so that they can get value for money and a finished product that meets their needs.

The workshop is free for NGOs and we are limiting it to 30 seats.  Register at this address:

https://www.meetup.com/OpenUp/events/245526498/

More details below. Feel free to pass this invitation on.

Technology is increasingly used by non-profit organisations in their work. Unfortunately, software development is expensive and wasting time choosing the wrong technology can quickly consume a budget. Often miscommunication with a software provider results in a disappointing product that is not useful to the organisation.

OpenUp is running a series of 3 workshops designed to help non-profit organisations better understand how to get the most out of their software providers.

This first workshop focuses on the importance of user experience design. Participants are not expected to have any background in technology. This workshop is free but is only open to non-profit organisations. 30 places are available.

Please register here: https://docs.google.com/forms/d/1oymyKrT1vrx4aL9Hh2RyDH1_0I3_xhBzr8zEdxKGEP8/edit

Description of the workshop 
Participants will be given an appreciation for what user experience design research involves and why it matters, as well as an introduction to a rudimentary design research process. The workshop will cover the following topics: 
What is UX (user experience) design 
Why does UX matter? 
Who does UX design? 
Planning and executing quick and dirty UX design research: 
Research methods 
Surveys 
Interviews 
Observations 
Problem definition 
Sense-making 
Personas 
Process-mapping 
Design principles & proposals 
Validating design decisions

Trainer 
Denique Ferguson 
Design Research Lead at Slashroots in Jamaica

Denique is SlashRoots’ chief prober. She helps the team define and explore problem spaces, planning and managing the research, communication and prototyping activities that turn whos, whats, hows and whys into how-we-mights. She especially enjoys those moments in the process when the team’s understanding of a problem shifts and insights are most likely to emerge. After studying Electronics and Social Marketing at the University of the West Indies, her experiences working as a Business Analyst spurred her to pursue an MSc. in Human-Computer Interaction Design at Indiana University Bloomington. Working at SlashRoots appealed to her desire to use human-centred design to address civic and social problems, such as how to improve inner city communities’ abilities to access and pay for electricity in Jamaica.

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Adi Eyal
Director
OpenUp
Promoting informed decision-making

phone: +27 78 014 2469
skype: adieyalcas
linkedin: http://za.linkedin.com/pub/dir/Adi/Eyal
web: http://www.openup.org.za
twitter: @soapsudtycoon

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