County Phones Outbound Calls Rerouted Through AT&T

[Froi Romero]

What?: To address ongoing technical issues with Brightspeed, all outbound calls from county phones are being temporarily routed through our AT&T circuit.

 

Why?: Brightspeed has been experiencing system disruptions that have caused static on the phone lines. Routing outbound calls through AT&T is a temporary measure to alleviate this issue until Brightspeed resolves the underlying problem. 

What does this mean to me?: Outbound calls from county phones may appear on the recipient’s caller ID as coming from 919-968-2334, the AT&T number. This adjustment applies ONLY to outbound calls. Inbound calls may still experience static until Brightspeed addresses the issue.

If you have any questions, please feel free to contact me directly.  

Regards,

Froi Romero

Sr. Network Systems Admin

Information Technologies | Orange County Government

O. 919.245.2279

M. 252.325.5043

"Be kind, for everyone you meet is fighting a battle you know nothing about."