John,
It comes down to making the cash flow and pricing work. I really do want to keep getting people an the Ramblers, but any hitches in the process, with embarrassingly thin margins and they become a charity project. So I have to figure something out, possibly move to a bolt on brake and some other changes to control cost on my end, or have a significant price bump on the customer end.
This last batch ran long in delivery to me, which cascaded in to a challenge with paint. To make it all work with minimum risk, the customers are getting $450 wet paint jobs on what I had budgeted $150 for. On the plus side I was able to work with a known vendor and reduce the risk of loosing a frame(s). Back in the big run of Ramblers from Zen I had a powder coating firm actually destroy multiple bikes, and fought to no avail with them, as they considered it a cost of doing business, my cost. Lessons learned the hard way then, so I spend on working with known vendors now. But a $300 bump in our direct costs combined with our overhead persisting while wrapping up the project did us no favors.
We will persist, but in the next year I need to focus on the projects that move in a timely way, and have some margin. Tough choices, but they have to be made. In that time I am thankful the continued support of our fans and customers.
Best
Rob
Ocean Air Cycles