Fw: Duke Energy Weather Update - Sunday

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Renee Price

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Jan 16, 2022, 3:05:02 PM1/16/22
to ALL_BOCC_MANAGER_CLERK

I have no idea as to who is on Indira's mailing list, so I'm forwarding this to the general public.



Renée

Renee A. Price, Commissioner/Chair
Board of County Commissioners
Orange County, North Carolina


From: Everett, Indira M <Indira....@duke-energy.com>
Sent: Sunday, January 16, 2022 1:31 PM
Subject: [EXTERNAL MAIL!] Duke Energy Weather Update - Sunday
 

 

 

 

Duke Energy Winter Storm Update

 

 

 

 

 

 

 

 

 

 

 

 

Good morning leaders,

 

We’re beginning to see the initial outage impacts from the winter weather this morning. We’ve staged over 11,000 teammates and contractors that are ready to deploy once it is safe to do so.

Thank you for all you and your teams are doing in the community this morning.

 

We’ve just issued our latest updates in a company news release we’d welcome your help sharing with the community: https://news.duke-energy.com/releases/duke-energy-crews-to-begin-damage-assessment-power-restoration-once-winter-storm-moves-through-carolinas

 

Heavy ice on trees, branches, power lines

Ice buildup on trees and branches that causes them to fall on power lines is usually the main culprit behind power outages during a winter storm. Specifically, ice buildup of a quarter-inch or more is often the threshold amount that causes trees and branches to topple.

 

The heavy weight of significant ice buildup directly on power lines themselves can sometimes cause the lines to fall or sag, as well. Heavy, wet snow of six inches or more also can cause trees and branches to fall on power lines.

 

Damage assessment

After the storm, as conditions permit, crews will begin assessing the extent of damage – a process that can take 24 hours or more following storms that cause widespread damage and hazardous driving conditions.

 

Damage assessments determine the types of crews, equipment and supplies needed to restore power.

 

Power restoration crews will begin working immediately after the storm as soon as it’s safe to do so. Restoration efficiency improves as damage assessment information is available to ensure the right workers and materials are dispatched to each power outage location.

 

Reporting power outages

Customers who experience power outages should call Duke Energy's automated outage-reporting systems for their respective utility:

 

Customers may also report an outage or view current outages online at www.duke-energy.com/outages or text OUT to 57801

Duke Energy will also provide updates on its social media channels to keep customers informed if significant outages occur:

 

Thank you for your partnership. 

 

Thanks,

 

Indira Everett

 

Director-East Region, Local Government and Community Relations

 

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