Network is UP WAS RE: Network Outage on 2nd Floor Whitted Above Dental

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David Mathias

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Dec 5, 2022, 10:09:17 AM12/5/22
to Building_Whitted_Office_Complex, IT_ALL

The network has been restored on the 2nd floor of Whitted. Please call the Help Desk at x2280, Option 1 if you have any lingering issues, questions, or concerns.


Thanks,

 

~David Mathias

IT Operations Manager \ Security Officer

Orange County Information Technologies

(o)919-245-2272

(c)919-923-7500

dmat...@orangecountync.gov

 

From: David Mathias
Sent: Monday, December 5, 2022 8:44 AM
To: Building_Whitted_Office_Complex <Building_Whitte...@orangecountync.gov>
Cc: IT_ALL <IT_...@orangecountync.gov>
Subject: Network Outage on 2nd Floor Whitted Above Dental

 

Who?: Staff on the 2nd floor of Whitted above the Dental Clinic

 

What?: A network switch failed early this morning during a power event. This has interrupted network and desk phone connectivity.

 

When?: This morning at 3:03am. IT arrived on-site at 7:55am this morning to start troubleshooting.

 

When will it be fixed?: Our current ETA is 10:30am today.

 

If you have any additional questions or concerns, please contact David Mathias at 919-245-2272.

 

~David Mathias

IT Operations Manager \ Security Officer

Orange County Information Technologies

(o)919-245-2272

(c)919-923-7500

dmat...@orangecountync.gov

 

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