The network has been restored on the 2nd floor of Whitted. Please call the Help Desk at x2280, Option 1 if you have any lingering issues, questions, or concerns.
Thanks,
~David Mathias
IT Operations Manager \ Security Officer
Orange County Information Technologies
(o)919-245-2272
(c)919-923-7500
From: David Mathias
Sent: Monday, December 5, 2022 8:44 AM
To: Building_Whitted_Office_Complex <Building_Whitte...@orangecountync.gov>
Cc: IT_ALL <IT_...@orangecountync.gov>
Subject: Network Outage on 2nd Floor Whitted Above Dental
Who?: Staff on the 2nd floor of Whitted above the Dental Clinic
What?: A network switch failed early this morning during a power event. This has interrupted network and desk phone connectivity.
When?: This morning at 3:03am. IT arrived on-site at 7:55am this morning to start troubleshooting.
When will it be fixed?: Our current ETA is 10:30am today.
If you have any additional questions or concerns, please contact David Mathias at 919-245-2272.
~David Mathias
IT Operations Manager \ Security Officer
Orange County Information Technologies
(o)919-245-2272
(c)919-923-7500