Orange County Commissioners Approve Bridge Funding for Residents Displaced by Chantal

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Orange County, NC

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Aug 26, 2025, 8:47:04 PM (12 days ago) Aug 26
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For Immediate Release: August 26, 2025

For Media Inquiries:
Wil Glenn, Community Relations Director
wgl...@orangecountync.gov
(office) 919.245.2302

Orange County Commissioners Approve Bridge Funding for Residents Displaced by Chantal

During its August 26 meeting, the Orange County Board of Commissioners voted unanimously to transfer $20,000 from the county’s Social Justice Reserve to the Department of Social Services (DSS). These funds will be used to support residents displaced because of Tropical Storm Chantal to extend temporary housing or to establish new permanent housing.

To receive this funding, county residents must earn up to 200% of the poverty level and have experienced displacement from their primary residence due to impacts from Chantal. Qualifying income in dollars would be $31,300 for a single person or $64,300 for a family of four.   

On July 11, the county, in partnership with the Town of Chapel Hill, began paying for hotel rooms for displaced residents as they searched for new housing. The Town of Chapel Hill has provided $100,000 of emergency housing funds to support these residents to avoid homelessness. Under the terms of an agreement with the Town of Chapel Hill, DSS has provided case management and housing coordination with assistance from the Orange County Housing Department. Residents staying in hotels had been informed that the last day of funded hotel stays would be August 29.

On July 14, Orange County launched the Tropical Storm Chantal Giving Fund in partnership with Carrboro, Chapel Hill and Hillsborough. To date, the fund has raised more than $83,000 to aid local recovery. An intergovernmental long-term recovery group is being assembled to lead sustained recovery efforts and support individuals and families rebuilding their lives. Temporary housing and other supports to reestablish housing may be an appropriate use of these funds.

Shelter and Immediate Response

Just before midnight on July 6, Orange County opened an emergency triage center at the Seymour Center in Chapel Hill. Staffed by DSS, the Health Department, and Asset Management Services, the center provided immediate evacuation assistance. By the following day, a full emergency shelter was established and operated with the support of staff from DSS, the Health Department, Animal Services, Emergency Services, the American Red Cross, and other partners until July 10, when the shelter transitioned to Red Cross management.

As residents moved from the shelter to hotels beginning July 11, DSS provided hygiene supplies, snack bags, and $50 gift cards per person. DSS also helped with public benefits applications, Red Cross aid, and disaster-related supports.

Current Housing Situation

As of August 26, DSS is supporting 23 households in hotels, down from a peak of 26. These include 19 hotels paid via town and county funds and four paid with Alliance Health funding. The average nightly cost is approximately $2,000, with total hotel expenditures for the town and county reaching $88,000.

  • 15 households are Housing Choice Voucher participants who have identified new housing and are expected to move within two weeks, pending inspections. These households will have all their move-in costs paid by the HCV program.

  • 8 households are working with DSS case managers to secure permanent housing.

Recognizing that many families lost all their belongings, DSS is coordinating with community organizations, including Mutual Aid and FRIENDS of DSS, to replace furniture and household essentials.

Comprehensive Support Services

DSS staff have conducted needs assessments for all displaced residents, providing access to:

  • Medical referrals (including cancer diagnoses and treatment referrals at UNC Health)
  • Food and nutrition benefits applications
  • Free bus passes and transportation assistance
  • Meals on Wheels deliveries
  • Distribution of hygiene products, clothing, cell phones, pet food, and mobility aids
  • Assistance securing IDs and financial documents
  • Coverage of rental application fees and arrears through partner organizations
  • Emotional support, counseling, and advocacy

Assessments were provided for 64 households, including Camelot Village residents, and DSS staff supported an additional 14 households in public housing with gift cards for groceries. Residents who were ineligible for county programs were provided information and referral assistance.

Strong Community Partnerships

This coordinated response is possible through partnerships with Alliance Health, Freedom House, FRIENDS of DSS, Pathways to Life, UNC Health, Hillside Church, Meals on Wheels, Mutual Aid, EMPOWERment, Chapel Hill Transit (EZ Rider), and Go Triangle.

Commitment from County Leadership

“Orange County is committed to ensuring that no resident is left without shelter or support in the wake of Tropical Storm Chantal,” said Board of Commissioners Chair Jamezetta Bedford. “Thanks to our strong partnerships with the Town of Chapel Hill, and our community organizations, displaced families are receiving the care, dignity, and stability they deserve while they rebuild their lives.”

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