Ms. Caraway,
Thank you for your email. The best way to make a formal request for review of any case involving DSS is by contacting NCDHHS constituent concerns at 919-527-6340. They will refer your complaint to the correct division who will perform a review of the case and respond directly to you.
Travis Myren
County Manager
O: 919-245-2308 M: 608-345-1526
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From: Krista Caraway <kristaze...@gmail.com>
Sent: Thursday, January 15, 2026 8:50 AM
To: Travis Myren <tmy...@orangecountync.gov>
Cc: ALL_BOCC_MANAGER_CLERK <OCB...@orangecountync.gov>
Subject: Formal Request for Independent External Review – Adult Protective Services
CAUTION: External email. Do not click links or open attachments unless verified. Report suspicious emails with the Phish Alert Button located on your Outlook menu bar on the Home tab.
I am formally requesting an independent external review of Orange County Adult Protective Services’ handling of the Lexi Beaver / Abernethy case and related supervisory and case-management practices.
This request is based on:
– documented harm confirmed by criminal conviction,
– findings in a court-appointed Guardian ad Litem report,
– investigative reporting by The News & Observer,
– prior NC DHHS findings involving Adult Services leadership (2020), and
– significant loss of public confidence among families seeking protection.
This review must be external to Orange County DSS and county legal counsel, and should
assess:
– intake screening decisions,
– supervisory judgment and home-entry protocols,
– case-manager escalation standards,
– coordination with law enforcement and medical reporters, and
– ongoing fitness for authority in supervisory roles.
This request is not to relitigate facts already established, but to evaluate administrative responsibility, risk exposure, and prevention of recurrence.
Please advise who will be conducting this review, the scope, and the anticipated timeline.
I request a written response for the public record.
In Unity,
Krista Zelt Caraway
⚖️ Commissioner, Orange County, North Carolina - Human Relations Commission
🕊️ Office of Civil Rights and Civic Life
🧠 Chair, Orange County, North Carolina CFAC (Consumer & Family Advisory Committee) – Alliance Health & County Government
✍️ : Unapologetic Mercy on Substack