Hi everybody. Just wondering if anyone has figured out a solution to the Netflix vs Apple tv streaming/buffering issue. This is stupid, since Apple is usually on the cutting edge of things. I recently upgraded my internet to a faster provider, and this seems to have only increased the problem. I can stream Netflix just fine on my MacBook, iPhone, and an old Blueray player, but on my Apple TV, can watch a max of 15-17 min., before it freezes. I have an older (gen 1?) Apple TV, thought that was maybe the problem, got a 2 or 3 (how can you tell the dif?), anyway, no go, same problem. I know about turning off the 'send data to Apple', since that causes a lot of freezes, did that, also downgraded my playback settings on the Netflix account page to 'low', but at this point, the only way to watch an entire program all the way thru is to watch on this 5yo Blueray player, which has a very archaic menu, not good for choosing shows. This is so silly. I searched the net and came across this thread telling you how to access the streaming menu to slow it down on "most streaming devices", to do something like up, up, down, down, left, left, right, right, thing with the remote, and a hidden menu was supposed to pop up permitting you to slow the streaming settings, but no go, this must have been for a ps3 or something idk. Btw, no problems with any of the other channels on the Apple TV, HuLu, Smithsonian, Ted Talks etc., all work just fine, actually better with the new faster provider, but now Netflix (which actually worked not too badly with the other old slower internet provider, minimal tolerable freezes), gets caught in this buffering/streaming logjam no matter what I do. And yes, I also tried running an ethernet cable directly to the router, which I never had to do before, but this actually slowed down my service, WiFi is better, also went onto the router config page, tried alternate channels #1, 6, 9, 11, ended up coming back to default channel #6, which gave me both the fastest download and upload speeds according to SpeedTest.com. So I have been sitting here with my MacBook logged into the Linksys config page, will change to a different channel, run SpeedTest Ap on my iPhone, try another channel, run SpeedTest again, etc., etc., and this is how I arrived at where I am now, have been fighting this whole thing for a couple weeks now. Does anybody have any additional ideas or insight? If an old Blueray player can have streaming that works, then I can't believe an Apple TV cannot permit me to config its settings to the same, so I can get this whole thing ironed out. Thx, any feedback is much appreciated.
How old is the Apple TV? It's very curious that you mentioned you had issues with an older Apple TV, you bought a new one and the issue is still there. That tells me it's not an issue with the Apple TV but something else. The only other thing I can suggest is there is a quality program in place for the Apple TV 3rd gen that show issues with WiFi connectivity, which yours sounds like it could be (even though you had the same issues with another older Apple TV). Contact AppleCare and give them the serial number (found on the bottom of the unit or in settings) so they can check eligibility and let them know the issues you're having. If it is covered under the program take it into an Apple service provider or Apple retail store and get it replaced. I throughly recommend contacting Apple to make THEM aware of the issue and they will be able to help. You will find Apple is ready and willing to support their devices but they aren't mind readers. You need to find the right people to contact and actually contact them, i.e: Apple themselves. I hope this helps and if you get a replacement Apple TV I hope you enjoy it as much as I do.
Same issue. I can watch from 10 to 20 minutes with and netflix then errors out on apple tv. I can run netflix on ps4 without an issue. I have 1 gigabyte fiber so the lack of internet is not a concern.
THanks everyone! After all my efforts & all your responses, my problem is solved!! I found out my neighbor was having the exact same problem, we both complained to the provider, and he fixed it on his end by disablng some server proxy catache. I looked it up not knowing what this was, seems like that was my "log-jam" all right in that it holds or regulates data flow so the provider can serve more customers. This is a small provider I'm using now, he didn't wanna lose us both, so he let loose the jam, & now we have screamin' fast Netflx (on my Apple TV!!!) with NO freezing or buffering. Thanks for all the help, other ppl might check with their providers to see if this is an option.
Based on what I've read here and elsewhere on the net, it seems to be a wide-spread issue that only affects Netflix on AppleTV. I recently started experiencing the same issue where Netflix content will stream for about 20 minutes (sometime less), then quit. I've confirmed that this has nothing to do with WIFI, router or internet connection as I experienced the same issues with my AppleTV connected via ethernet. As a workaround, I've been streaming Netflix from my iPad to AppleTV over Airplay, and so far, no problems.
Problem NOT solved. I have a latest version Apple TV, iPad and iPhone 6s. I get buffering with BBC iPlayer and ITV Player when I play them on both the iPhone and the iPad. The iPhone and iPad are about 2m from the Apple TV which in turn is ethernet-connected to an Airport Extreme. My broadband runs at 20-30 Mb/s.
Streaming from my iPad app via Airplay works great, with exactly the same Netflix programming. Still, it ought to work on the Apple TV. I have 2nd generation. If I heard from enough people that there's no issue in 3gen, I'd get that, but if it's an issue across the board, i'll just stream. As others have said, Netflix is the only app that crashes. Everything else streams just fine.
4the gen Apple TV has the same issues. Weather it's Netflix, ESPN to Go, Fox Sports, or others, streaming is perfect on my iPad but low quality on Apple TV. All of the previous issues apply. Very disappointed with this product.
It is noteworthy that over 75 million subscribers love Netflix, but it can get frustrating when the movies keep buffering. Are you annoyed when Netflix stops to load? If this happens to you, you are on the right track! We are here to guide and explain why Netflix keeps buffering and give you 8 easy ways to fix it. These tricks will surely help you enjoy your favorite shows without any more interruptions. Let's beat the buffering together and get back to your favorite shows on Netflix without that buffering issue!
Netflix is a popular streaming service that offers a huge collection of movies, TV shows, documentaries, and more. It allows you to watch content on devices like TVs, computers, and smartphones by connecting to the internet. But sometimes, while watching your favorite movies, a buffering will come. What are the possible reasons?
Internet speed is crucial for streaming. With sluggish internet speed, Netflix can't load content quickly enough. This situation may lead to those annoying buffering pauses. So, upgrading your internet plan or troubleshooting your connection can resolve this issue.
Older devices or ones with limited processing power struggle to handle high-definition streaming. This can cause stuttering or buffering as the device struggles to keep up. Upgrading your device or closing other applications can help it perform better while streaming.
At peak times, like in the evenings when more people are online, internet traffic increases. This congestion can slow down your internet speed, affecting your Netflix stream. Consider streaming during off-peak hours or optimizing your network settings to alleviate this.
Addressing these issues isn't just about fixing technical problems. It is also about how to enhance your watching enjoyment on Netflix. Knowledge of the causes and the essence of fixing this buffering issue is important.
Buffering on Netflix often stems from slow internet speeds. Sometimes, this is the primary culprit behind interruptions. To start, verifying your internet speed on Fast.com is key. Netflix suggests 3 Mbps for Standard Definition, 5 Mbps for High Definition, and 25 Mbps for 4K/Ultra HD streaming.
Extended use of your device can cause issues, like too much clutter in the RAM affecting performance. A quick fix? Restarting your device! It clears background apps, giving your device a clean slate. For smartphones, long-press the power button; for computers, use the Start Menu to Restart or Shut Down.
If you can't restart your device, try closing other apps to free up more RAM for Netflix. Some apps, like heavy games or Photoshop, hog resources and can disrupt your Netflix experience. Similarly, if you're using Netflix on a browser, shut unnecessary tabs to allocate more RAM to Netflix.
Making a move to fix your Netflix buffering issue is a good idea. We highly try these offered fixes as it is easy to do and has a high rate of fix. We are giving you a goodluck when performing such fixes! And remember, Wondershare Repairit Desktop can fix that issue easily. This professional tool will do the process for you. So don't hesitate and fix it! Hoping you have a great watching experience on Netflix!
Recently upgraded from a Nighthawk router to #RBKE963B MESH. I never had any buffering issues with the Nighthawk, but have had frequent buffering issues while streaming (e.g. Netflix, Amazon) since the upgrade to the RBKE963B. The TV and receiver are Cat6 wired to the #RBKE963B, so it's not a wifi issue. I've run speed tests using both Xfinity and Netgear tools; the internet upload and download speeds are not the issue.
Reason I ask this is some services such as netflix/amazon dynamically change your resolution. If you have a better connection, it might be negotiating a faster speed that your service isn't capable of.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
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Enjoy.