City's Vagrant Hotline
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Travis Lyle
Feb 6, 2015, 2:01:58 AM2/6/15
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In order to help clean up our neighbourhood
and assist the homeless, the City of Cape Town has created a specific
hotline number - 0800 87 2201 - for complaints about vagrants.
Ring that number and the City will log your call, give you a reference number and send a field worker out to address the problem.
If there's no resolution then the problem is escalated to the DPU team to come and do a clean up. As this team works on a reactive basis and isn't large enough to proactively deal with the problem, they're only able to able to respond to calls - the more info they receive about a specific spot, the more action they're able to take and they will add it to their top hot-spot watch list.
Ring that number and the City will log your call, give you a reference number and send a field worker out to address the problem.
If there's no resolution then the problem is escalated to the DPU team to come and do a clean up. As this team works on a reactive basis and isn't large enough to proactively deal with the problem, they're only able to able to respond to calls - the more info they receive about a specific spot, the more action they're able to take and they will add it to their top hot-spot watch list.
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