The IRS will make Direct File a permanent option for filing federal tax returns starting in the 2025 tax season following a successful filing season pilot and feedback from a variety of partners. The IRS plans to announce additional details on the 2025 expansion in the coming months.
If you received a CP303 Notice after you used an IRS online service, like Direct File, you don't need to do anything, if you accessed this service. Call the number on your notice if you did not access this service.
IRS Direct File was a pilot for the 2024 tax filing season. Following software launch best practices, we started the pilot with a limited number of people to fully test the new service and continuously improved the taxpayer experience.
Using a phased approach meant the pilot was not immediately available to all eligible taxpayers when the IRS began accepting federal tax returns on January 29, 2024. The limited-scale pilot launched its final phase in early March, when it became available 24/7 for eligible taxpayers in 12 pilot states to file their 2023 federal tax returns online for free through the April file deadline.
The Direct File pilot doesn't prepare state returns. However, if you live in Arizona, California, Massachusetts or New York, the Direct File pilot guides you to a state-supported tool you can use to prepare and file your state tax return.
IRS Direct File customer service representatives were available to chat live with one of our customer service representatives Monday through Friday, 7 a.m. to 10 p.m. ET. Limited weekend hours were available in March and April. There was also an option for a follow up phone call from an IRS assistor when needed.
Our Direct File pilot representatives offered technical support and answered basic tax law questions in English and Spanish. They had no access to individual IRS account data. Questions or issues not directly related to the Direct File pilot were routed to other IRS support channels.
The IRS lets you access most tax tools with one account using the same login and password. For example, if you already have an IRS online account, you can use it for the pilot. If not, you were directed to create an account to verify your identity. Once your identity was verified, you started preparing your return with Direct File.
*Note: For some people who create a new account on X, your account settings may already be set to receive message requests from other people you don't follow. These requests are kept separate from your other DMs until you accept them. You can accept the request to continue the conversation. To disable message requests, go to your Settings.
Navigate to your DMs and tap or click on the search bar. From there, type in keywords and names of the conversations you're looking for and messages, groups, and people with those keywords or names will populate. To go directly to the message, tap or click on the search result.
You can receive messages from anyone if you check the box next to Allow Messages requests from everyone in your Privacy and safety settings on twitter.com. You can also adjust this setting via the X for iOS or X for Android apps. If you enable this option, anyone can message you and add you to group conversations.
Note: Disabling the Receive messages from anyone setting will not prevent you from continuing to receive Direct Messages from someone you don't follow if you have a prior conversation already established with that person. You will need to either report the conversation or block the account to stop receiving Direct Messages from that person.
Deleting the message will remove it from your inbox. Note: Deleting a message will not prevent that account from sending you messages in the future. You will always have the option to block the account or report the conversation. Blocked accounts cannot send you messages, unless you unblock them.
Additionally, by default, we filter lower-quality requests from the Requests section of your inbox for the X for iOS and Android app. When enabled, the quality filter for message requests hides conversation requests we think may be lower quality. You will not receive notifications for filtered requests, but these messages will still be viewable behind the low quality filter that exists at the bottom of the Requests section of your inbox.
Note: If you have the Allow message requests from everyone setting enabled under the Direct Messages section of your Privacy and safety settings, it is possible to disable and enable the quality filter from your privacy settings. This feature is only available currently on iOS and Android devices.
This section assists Federal agencies with making determinations whether direct-hire is the best course of action for meeting their recruitment needs when experiencing a severe shortage of candidates or critical hiring; how to acquire direct-hire; and how to use and process direct-hire actions under the competitive process using delegated examining procedures.
The agency must provide documentary (hard copy) evidence describing the event or circumstance that created the critical hiring need. If evidence is not available for some grade levels or locations, explain why it is necessary and reasonable to include those grade levels and locations. In addition the following must be supplied:
Using OPM approved governmentwide or agency specific direct-hire authorities, agencies may appoint candidates to positions without regard to the requirements in title 5 U.S.C. 3309 through 3318. In order for an agency to use direct hire, OPM must determine that there is either a severe shortage of candidates or a critical hiring need for a position or group of positions.
When using the direct-hire authority, agencies must adhere to the public notice requirements in 5 U.S.C. 3327 and 3330, and the displaced employee procedures in 5 CFR part 330, subparts B, F, and G. When documenting appointments using a direct-hire authority, an agency must use two authority codes. The first code is "AYM" and will automatically fill in with "Reg. 337.201." The second authority code will be the individual one associated with the specific direct-hire authority. These codes are listed below along with the information about each direct-hire authority.
Positions involved in Iraqi Reconstruction Efforts that require fluency in Arabic or other related Middle Eastern languages at all WG levels, single-grade interval occupations in the General Schedule (GS), and two-grade interval GS occupations at GS-9 and above. Agencies may appoint U.S. citizens to positions at all locations. (GW003, issued July 1, 2003), Second authority Code: BAD
GW-006 (VMO) Issued on February 12, 2009 for Veterinary Medical Officer positions at the GS-11 through GS-15 grade levels (or equivalent) nationwide to include overseas territories and commonwealths including Puerto Rico, Guam, and Virgin Islands, may be used indefinitely or until OPM terminates this authority. This authority is based on a severe shortage of candidates. In accordance with 5 CFR 337.206(c), OPM may request information from agencies on their use and implementation of this direct-hire authority. On a periodic basis OPM will determine if continued use is supportable. The legal authority code for SF-50 item 5-E is "BAG."
* These positions must require IT knowledge and IT competencies, the work must be coded to include cybersecurity functions as supported by the job codes in the: Guide to Data Standards and the NICE Cybersecurity Workforce Framework, 2017, and the cybersecurity work must be performed the majority of the time.
If you have responded to any communication asking you to provide any card or personal information, please inform Direct Express customer service immediately by calling the number on the back of your card.
Keep these Terms of Use ("Terms") and the other information you received about the Card in a safe place with your other important documents, but do not keep your PIN with your Card. These Terms describe your rights and our rights regarding your Card, the use of your Card, and your Card Account.
Card. The Direct Express Debit Mastercard Card or its card number issued by Comerica Bank that is used to access funds in your Card Account. Access in some cases requires the use of your PIN.
Card Account. The account held at Comerica Bank to which your Benefits are electronically transmitted by the Agency and which you access by using your Card. You are the owner of the funds in the Card Account. The funds are FDIC insured to the maximum amount permitted by law.
The amount of each Transaction will be deducted from your available Card Account balance along with any applicable fees (See Section X, "Fees") You should ensure that you have enough available funds in the Card Account to cover the Transaction and prior Transactions. You may not overdraw your Card Account.
A Transaction may not be processed if: (a) the amount of the Transaction exceeds your available balance, (b) the Card has been reported lost or stolen, (c) we are uncertain whether you have authorized the Transaction, or (d) there is a dispute involving your available balance. If you believe you were entitled to receive Benefits in an amount different than what was credited to your Card Account, you should contact the Agency.
You should check your Card Account balance and Transaction history on a regular basis. The information is available to you free of charge through our Customer Service number and at our web site, www.usdirectexpress.com. For a fee, you can also receive written statements each month.
You agree not to give or otherwise make your Card or PIN available to others. If you do, you will be responsible for any Transactions they conduct, even if they exceed your authorization. For security reasons you agree not to write your PIN on your Card or keep it in the same place as your Card.
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