xp problem - browsers do not work
r...@nospam.com
This morning after running all night one of them froze.
When I restarted it windows said it had corrected a serious fault.
The other computer is working fine but the faulty one,
although it can access usenet and email, cannot access the web using
Chrome, IE or Safari. However Opera and Firefox work ok.
(I disabled the firewall but this made no difference.)
Presumable there are some settings in the browsers that I have
configured differently. I would be grateful if someone could tell me
what I should be looking for.
TIA
Reg
Here is the diagnostic that IE provided for me:
Last diagnostic run time: 07/12/10 11:53:03 Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE:
Automatically Detect Settings:Disabled Automatic Configuration Script:
Proxy Server:socks=127.0.0.1:7070 Proxy Bypass
list:plimus.com,www.plimus.com,regnow.com,www.regnow.com,
info This computer has the following default gateway entry(ies):
192.168.1.1
info This computer has the following IP address(es): 192.168.1.101
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info Skipped gateway connectivity check because of IE proxy
configuration
DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: yes
No DNS servers
DNS failure
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12029 connecting to www.microsoft.com: A
connection with the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection
with the server could not be established
warn HTTPS: Error 12157 connecting to www.microsoft.com: An error
occurred in the secure channel support
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTPS: Error 12157 connecting to www.passport.net: An error
occurred in the secure channel support
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
info Redirecting user to support call
Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR
IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.101
IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed
WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock
catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback
communication test.
info Provider entry PCTOOLS over [MSAFD Tcpip [TCP/IP]] -> MSAFD
Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback
communication test.
info Provider entry PCTOOLS over [MSAFD Tcpip [UDP/IP]] -> MSAFD
Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Realtek
RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC, MediaType=LAN,
SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12029 connecting to www.microsoft.com: A
connection with the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection
with the server could not be established
warn HTTPS: Error 12157 connecting to www.microsoft.com: An error
occurred in the secure channel support
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTPS: Error 12157 connecting to www.passport.net: An error
occurred in the secure channel support
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
Richard
Lists that there is a proxy in there, have you checked the proxy config?
Firefox uses its own config, IE uses the windows one. No idea on opera
or chrome since 2 browsers is 1 to many for me.
r...@nospam.com
>
>Lists that there is a proxy in there, have you checked the proxy config?
>Firefox uses its own config, IE uses the windows one. No idea on opera
>or chrome since 2 browsers is 1 to many for me.
Thanks Richard
Chrome had an option checked to use a proxy for the LAN.
I unchecked that and it fixed all three browsers.