Noel Lemmings and Computer Price Matching
Rob
website. As I like to support my local retailers if I can, I went into my
local noel lemmings branch which was in a suburb of wellington. They had
the accessory in stock, but it was quite a bit more expensive than what
ascent charge, and frankly it was priced higher than anywhere else I had
seen it. I asked if they would match ascents prices, but they told me that
they don't match wholesaler prices. I told them that ascent were a retailer
with an online shop and also had a physical shop, and they were also their
competitor of ferrit.co.nz. They said that they still wouldn't match their
prices and believed they were a wholesaler, and they only matched the prices
of retailers with a physical shop. Well I said I would therefore take my
business elsewhere. Apart from me, their shop was empty, so maybe they don't
need my business. However when I looked at Noel Lemmings price match
guarantee on their website, I couldn't really see how they refused to match
it. The retailer was also with 10 km of ascents shop and they also offer
home electronics. Anyone else had problems like this with Noel Lemmings? The
way the guy refused the sale was quite rude, and it makes me think twice
about trying to buy locally again. There was no advantage for me buying
locally as buying from ascent, it would have been delivered to me the next
day, and I never require the prepurchase help of the shop assistant.
This is there price match statemen
FOUND THE SAME PRODUCT AT A LOWER PRICE LOCALLY?
WE PROMISE TO MATCH IT AND GIVE YOU FLY BUYS!
Terms & Conditions:
Must be within 7 days of purchasing the product (or price of product
advertised at competitor within last 7 days)
Product compared must be in stock
Must be the same new-boxed product, make and model
Must be from a local retail home appliance dealer - excludes manufacturers
clearances, stock liquidations, ex-demo models, trade offers, trade-in
offers or parallel imported product
Local = acknowledged home appliance retailers which operate within a 10km
radius of the store presented with the Price Promise
Internet-only retailers will be excluded (ie. Appliance retailer websites
will be matched).
Andrew Lambert
lemming guys - who i also have found to be useless
Went to buy a $1500 tv, Asked them if they accepted GE card - they said
yes, Then asked them if they had any finance deals going on at the time,
They said yes, We are offering 18 months intrest free, Defered payment.
We said we would take the tv. Swiped the card, All done and dusted. I
then said, So thats 18 months intrest free right.
No, Its only 18 months intrest free on pacific retail finance, Not GE card.
ARRRGH.. Reversed the payment back onto my credit card, Went accross the
road to harvey norman and got me a heavily discounted price, quickest
and easiest sale harvey norman have ever seen.
Worked in my favour too, The wife was so mad at noel leming (were
looking at 26" lcd's) we ended up getting a 32" with a soround system.
The wife happily parted with the money because she knew noel lemming
wasnt getting it. They gave us a wicked deal also - with intrest free -
on GE card
Fred Dagg
exclaimed:
Key word being "acknowledged".
>Internet-only retailers will be excluded (ie. Appliance retailer websites
>will be matched).
>
Acent aren't an Appliance Retailer, they are a discount online
webstore. They don't have a "retail store".
You expect the price of online discounters with the benefits of bricks
and mortar retailers. You can't have both.
(Having said that, Ascent are pretty good to deal with).
Shane
> No, Its only 18 months intrest free on pacific retail finance, Not GE
> card.
Odd, they are the same outfit
--
Leela: No offense Fry, but you've become a fat sack of crap!
Fry: Sack?!
blog: http://shanes.dyndns.org
Rob
"Fred Dagg" <fred...@dagg.com> wrote in message
news:1hvun2l417otrutnu...@4ax.com...
> On Wed, 13 Dec 2006 17:05:47 +1300, "Rob" <r...@hottmail.com>
> exclaimed:
>
>>I was looking at buying a computer accessory which I had found on the
>>ascent
>>website. As I like to support my local retailers if I can, I went into my
>>local noel lemmings branch which was in a suburb of wellington. They had
>>the accessory in stock, but it was quite a bit more expensive than what
>>
> webstore. They don't have a "retail store".
>
> You expect the price of online discounters with the benefits of bricks
> and mortar retailers. You can't have both.
>
>You expect the price of online discounters with the benefits of bricks and
>mortar retailers. You can't have both.
What benefits do a bricks and mortar retailer offer in this case, the
product was boxed so I couldn't even see it. I was actually trying to
support a local retailer in my suburb, as I often notice that this
particular store is often not very busy when I pass by it. Alot of their
stock was also very old stock, they still had a stack of the old white ipod
shuffles that they are trying to sell. I have found in the US, retailers
will bend backwards to match online prices as any sale id better then no
sale at all.
I normally use Ascent for my business purchases and they have been good, and
they will get my business in this case to. Put simply it is easier to buy
online and cheaper too, and they infact provide far more information than
what a person working in the shop has any knowledge of.
Fred Dagg
exclaimed:
>Andrew Lambert wrote:
>
>
>> No, Its only 18 months intrest free on pacific retail finance, Not GE
>> card.
>
>Odd, they are the same outfit
Still operated seperately, however.
Peter
> As I like to support my local retailers if I can, I went
> into my local noel lemmings branch which was in a suburb of wellington.
Noel Leeming isn't a local retailer, they are a national chain.
Although they started in NZ, the chain is now Australian owned AFAIK.
(Owned by Sydney investment firm Gresham Partners IIRC.)
Peter
thingy
I agree, Ive been looking at a new Mac and wandered in there....they
were the most expensive and their stock was old....I walked out
again...years ago I stopped going in due their silly prices and old
stock.....nothing has changed, probably wont be in their again for many
years.
regards
Thing
Rob
"Peter" <nospa...@yahoo.co.nz> wrote in message
news:elobl7$a93$1...@registered.motzarella.org...
Agreed, but they do employ local people. If noone buys from them, they would
close that store.
Collector»NZ
don't fulfill the statement
--
>>Follow ups may be set to a single group when appropriate!
======================================================================
| Local 38.2330S, 175.8670E |
======================================================================
Fred Dagg
exclaimed:
>
>"Peter" <nospa...@yahoo.co.nz> wrote in message
>news:elobl7$a93$1...@registered.motzarella.org...
>> Rob wrote:
>>> As I like to support my local retailers if I can, I went
>>> into my local noel lemmings branch which was in a suburb of wellington.
>>
>> Noel Leeming isn't a local retailer, they are a national chain.
>> Although they started in NZ, the chain is now Australian owned AFAIK.
>> (Owned by Sydney investment firm Gresham Partners IIRC.)
>
>
>Agreed, but they do employ local people. If noone buys from them, they would
>close that store.
>
Well, usually not.
Closing stores would look *really* bad, and probably cost more than
proping up underperforming branches.
I think very few actually make any money.
Geopelia
What happened to that awful Deka lot? They seem to have disappeared.
whome
"Rob" <r...@hottmail.com> wrote in message news:1165982489.384850@ftpsrv1...
They are pricks. I bought a digital camera from NL in Tauranga but they
would not match the price of the same camera advertised in the herald by a
shop in Auckland.
They did however go 1/2 way to matching the price and I did not want to wait
until next time i was in Auck.
Their price matching is a sham. In fact, please lay a complaint with the
commerce commission.
Andrew Lambert
> Didn't some Asian crowd buy them out a while ago?
>
> What happened to that awful Deka lot? They seem to have disappeared.
>
>
E. Scrooge
"whome" <ad...@slkdjf.com> wrote in message
news:ttGdnew6Oa5m0B3Y...@giganews.com...
I'm pretty sure they don't claim to match special offers.
E. Scrooge
Peter Huebner
No, the Tangata Whenua bought Deka with some Tiriti settlement money iirc.
-P.
--
=========================================
firstname dot lastname at gmail fullstop com
Geopelia
"Andrew Lambert" <alam...@stuff.stuff> wrote in message
news:458051AD...@stuff.stuff...
Maybe they did. Farmers has really gone downhill too. The Browns Bay Store
is now just cheap clothing and very shoddily made shoes, home appliances
have gone.
It's very sad to see once respected shops either closing or ending up like
some kind of cheap discount store.
Geopelia
Peter Huebner
says...
>
> "Rob" <r...@hottmail.com> wrote in message news:1165982489.384850@ftpsrv1...
> >I was looking at buying a computer accessory which I had found on the
> >ascent website. As I like to support my local retailers if I can, I went
> >into my local noel lemmings branch which was in a suburb of wellington.
>
Actually, this is bass ackwards. Ascent is a local retailer, Noel Leeming is
some Aussie superstore outfit. Should've supported Ascent in the first place!
Earl Grey
> In article <ttGdnew6Oa5m0B3Y...@giganews.com>, ad...@slkdjf.com
> says...
>> "Rob" <r...@hottmail.com> wrote in message news:1165982489.384850@ftpsrv1...
>>> I was looking at buying a computer accessory which I had found on the
>>> ascent website. As I like to support my local retailers if I can, I went
>>> into my local noel lemmings branch which was in a suburb of wellington.
>
> Actually, this is bass ackwards. Ascent is a local retailer, Noel Leeming is
> some Aussie superstore outfit. Should've supported Ascent in the first place!
>
> -P.
>
Wesfarmers a Perth based outfit who also own Bunnings, Protector,
Blackwoods, NZSafety.
whome
>> They are pricks. I bought a digital camera from NL in Tauranga but they
>> would not match the price of the same camera advertised in the herald by
>> a shop in Auckland.
>>
>> They did however go 1/2 way to matching the price and I did not want to
>> wait until next time i was in Auck.
>>
>> Their price matching is a sham. In fact, please lay a complaint with the
>> commerce commission.
>
> I'm pretty sure they don't claim to match special offers.
>
> E. Scrooge
>
Who said anything about a special offer? Nonetheless, their terms do not
exclude special offers so long as it is not a
clearance/trade-in/ex-demo/parallel importd.
~misfit~
Which is what Peter said, only with less words.
--
Shaun.
Earl Grey
Which is what I said with more words :-)
Thank you for your contribution, perhaps word-counting is an
underutilized talent that you have discovered late in life.
Its always interesting to know where your money is going, even when you
think these businesses are competing with each other
Geopelia
cheaper one.
Won't they all end up charging exactly the same, and isn't this illegal
price fixing?
Geopelia
Earl Grey
Its not an agreement between competitors.
Fred Dagg
<alam...@stuff.stuff> exclaimed:
Nah, Woolworths I think you'll find.
Fred Dagg
exclaimed:
Nope.
If everyone who bought everything actually found the lowest price,
then got their favourite place to match it, they'd all charge the
same. However it is really a marketing trick to make you think that
there price wont be beaten, and therefore they are the cheapest.
Which "they" seldom are.
Geopelia
Quality and after-sales service are what matter, in the long run, not just
saving a dollar or two.
But for things like toasters, we now buy the cheapest, they are all Chinese
junk anyway and even the "good" ones wear out just as quickly.
Rob
"Geopelia" <phil...@xtra.co.nz> wrote in message
news:elqeds$th1$1...@aioe.org...
I've purchased from NL before and got poor aftersales service when my phone
went wrong. All they did was send it back to their supplier, who didn't fix
it. I had to complain to the supplier before they eventually replaced it.
However that wouldn't stop me from purchaing from them again, as ruling out
a company for bad service wouldn't leave you many to choose from these days.
Ascent does have good after sales service, and they are cheap. They gave me
a refund when there was a problem with a monitor my company purchased.
Lawrence D'Oliveiro
> Noel Leeming and Bond & Bond are owned by Gresham...
In Hamilton you tend to find the two side-by-side, for some reason. Does
this happen elsewhere?
Lawrence D'Oliveiro
> Several shops say they will match the prices of other stores if you find a
> cheaper one.
There's one store--Bunnings--which goes further than that: they claim
they'll beat the other store's price by 10%.
Lawrence D'Oliveiro
> But for things like toasters, we now buy the cheapest, they are all
> Chinese junk anyway and even the "good" ones wear out just as quickly.
The one time I bought a cheap $25 toaster, I regretted it very quickly. I
managed to cut myself really badly on the crumb tray. And at one point I
gave it a slight knock, and the toast wouldn't pop up after that. I
considered that a safety hazard, and stopped using the POS at that point.
After that, I bought an $80 Sunbeam toaster, which has served me well for
something like 4-5 years.
Bruce Sinclair
They're all saying 15% now ... but you will be lucky to get that. They
watch other advertised prices and put up special notices showing the thing
1c less than the competition :)
E. Scrooge
So you're saying that it was advertised at the full RRP, and not reduced at
all?
In that case the Noel Leemings one was probably cheaper since their prices
are often a bit under the RRP.
E. Scrooge
Rob
"Lawrence D'Oliveiro" <l...@geek-central.gen.new_zealand> wrote in message
news:elqgkc$1sd$2...@lust.ihug.co.nz...
Lower Hutt is the same. It makes you wonder why they do it as it is
essentially a duplicate store next door. I would have thought it would have
been better to have one huge super store with a better range of products.
They however probably share the same storage space out the back of the shop.
I wonder how many shoppers actually don't realise that both stores are run
by the same company.
E. Scrooge
It's actually claim that they have no intention of honouring.
The Megre Store does the same crap.
They had a halogen heater for $34 while most places including supermarkets
had the same heater as cheap as $25.
The store that has something with the lower price showing is worth
supporting than Johnny who has high prices but claims they will match
others.
E. Scrooge
whome
"E. Scrooge" <scrooge@*shot.co.nz (*sling)> wrote in message
news:1166073234.305988@ftpsrv1...
It was just this shops normal price. Some camera shop, can't remember the
name. But, they were significantly cheaper than lemmings.
Craig Shore
wrote:
No, I think Peter had it correct. It was one of the Maori tribes.
R. G. 'Stumpy' Marsh
wrote:
>"Lawrence D'Oliveiro" <l...@geek-central.gen.new_zealand> wrote in message
>news:elqgkc$1sd$2...@lust.ihug.co.nz...
> In Hamilton you tend to find the two side-by-side, for some reason. Does
>> this happen elsewhere?
>
>Lower Hutt is the same. It makes you wonder why they do it as it is
>essentially a duplicate store next door. I would have thought it would have
>been better to have one huge super store with a better range of products.
>They however probably share the same storage space out the back of the shop.
>I wonder how many shoppers actually don't realise that both stores are run
>by the same company.
As far as I can tell the only reason they both exist at all is Fisher
and Paykel's exclusivity rule. As I understand it, F&P won't allow
any store to stock their gear if they also stock competing brands.
(How they get away with that is beyond me.)
Hence, NL stocks F&P and B&B stocks Westinghouse, Simpson, etc. (or is
it vice versa?). Presumably, they stick the two stores side by side
in some cases so that you actually can compare all the models despite
F&P's exclusivity clause. In Christchurch there is at least one
B&B/NL where the staff seem to sell from both stores.
That's also why you'll never see Westinghouse in Farmers, or F&P in
Harvey Norman.
Craig Shore
They certainly transfer stock between the stores. You can often get a
better deal in one store that has no stock, and they'll go next door
and get it for you. :-)
Fred Dagg
<craig...@paradise.net.nz> exclaimed:
It seems I was wrong (DEKA and Woolworths were formed from splitting
L.D. Nathan), but it was Farmers, not the Maori tribes:
In 1979 Woolworths was sold to L.D. Nathan. At that time L.D Nathan
owned the Super Value North Island supermarkets, they rebranded these
stores to Woolworths.
1980 saw L.D. Nathan aquire the McKenzies General Merchandice stores,
these stores were then rebranded as Woolworths. With the large number
of general merchandise and supermarkets L.D Nathan decided in 1985 to
split the into two separate divisions; supermarkets and general
merchandise. L.D Nathan rebranded their General Merchandise business
in 1988 to DEKA. 1987 and 1988 saw the launch of the Price Chopper and
Big Fresh brands.
In 1985 L.D. Nathan split their business into two separate divisions;
supermarkets and general merchandise after acquiring the McKenzies
general merchandise stores. L.D Nathan rebranded their General
Merchandise business in 1988 to DEKA with 90 stores. The launch was
supported with a large advertising campaign of print and TV
advertising with the "I Feel Good" slogan and James Brown classic
song. DEKA used the "I feel good" slogan until 1996
http://en.wikipedia.org/wiki/Woolworths_Supermarkets_(New_Zealand)
DEKA joined with Farmers Trading Company in 1992 and created Farmers
Deka Limited. 1996 saw the launch of DEKA's new slogan "You Know
Where" which was later changed to "Better value, every day". By 2001
DEKA store numbers had reduced to 60.
On the 31st July 2001, the DEKA brand ceased to operate within New
Zealand. 17 stores were converted to Farmers stores and the remaining
43 were closed.
http://en.wikipedia.org/wiki/Deka_(New_Zealand) (watch the URL)
Assuming Wikipedia is right of course, which is a big assumption...
Jason Clinton
Yes but it has to be exactly the same brand and model.
A lot of Bunnings brands aren't sold elsewhere so they're safe.
jasen
by 10% of the difference that is.
--
Bye.
Jasen
jasen
166 Morehouse Ave Christchurch. The same address.
suppossedly copncentrating similar shops together is good for business.
Bye.
Jasen
Andrew Lambert
total price
if bunnings is $10 more expensive then the other store.. You get 1.50 off
Geopelia
"Andrew Lambert" <alam...@stuff.stuff> wrote in message
news:4581A35A...@stuff.stuff...
So it would be cheaper to go to the other store anyway. It would only matter
for expensive items, who wants to run around just for a dollar or so, costs
more in petrol etc.
Nik Coughlin
>
> Assuming Wikipedia is right of course, which is a big assumption...
Higher average number of errors per article than Britannica (30% more, in a
sample it was 123 errors in the Britannica articles, 162 in the Wikipedia
articles. Some of the Wikipedia errors were spelling mistakes (I couldn't
find a figure for how many), something that didn't occur in Britannica.
Also the study measured errors per article, which doesn't take into account
Wikipedia articles being generally longer than Britannica articles.
Nik Coughlin
Wikipedia average article size, 6.8KB, Britannica, 2.6KB.
~misfit~
No it wouldn't. They match the price *and* give you the 15%. Therefore it
would be $11.50 cheaper.
--
Shaun.
Fran
> Geopelia wrote:
>> > And that sort of deal is 15% of the difference in price, Not 15% of
>> > the total price
>> >
>> > if bunnings is $10 more expensive then the other store.. You get
>> > 1.50 off
>>
>> So it would be cheaper to go to the other store anyway. It would only
>> matter for expensive items, who wants to run around just for a dollar
>> or so, costs more in petrol etc.
>
> No it wouldn't. They match the price *and* give you the 15%. Therefore it
> would be $11.50 cheaper.
So it would be $1.50 cheaper than the other shop.
Fran
:):):)
~misfit~
Indeed. Therefore it wouldn't be cheaper to go to the other store. :-)
(Travel costs not included)
--
Shaun.
jasen
>> > if bunnings is $10 more expensive then the other store.. You get
>> > 1.50 off
>>
>> So it would be cheaper to go to the other store anyway. It would only
>> matter for expensive items, who wants to run around just for a dollar
>> or so, costs more in petrol etc.
>
> No it wouldn't. They match the price *and* give you the 15%. Therefore it
> would be $11.50 cheaper.
$1.50 cheaper than the first store, not worth traveling any distance
--
Bye.
Jasen
~misfit~
I agree, I wasn't saying it was, I was merely correcting the previous
poster. However, that's only in a theoretical $10 difference case. In other
cases it could be well worth it.
--
Shaun.
Lawrence D'Oliveiro
wrote:
Here's a case which went to the High Court in the UK
<http://www.channelregister.co.uk/2006/12/19/high_court_backs_currys/>.
Because the products were not completely identical (one came with a vent
kit, the other without), the company was not obliged to match the price.