Katie:
We were running into this problem with Knight Lab’s Library instance several weeks ago. Unfortunately, I don’t know exactly what solved it, but we upgraded the version of the Library software we were using to the current version, and the issue went away.
Do you know what version of the Library software you’re running?
Joe
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Joe Germuska (he/his) • joege...@northwestern.edu • @JoeGermuska
Chief Nerd, Knight Lab • https://KnightLab.Northwestern.edu • @KnightLab
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Katie:
We were running into this problem with Knight Lab’s Library instance several weeks ago. Unfortunately, I don’t know exactly what solved it, but we upgraded the version of the Library software we were using to the current version, and the issue went away.
Do you know what version of the Library software you’re running?
Joe
--
Joe Germuska (he/his) • joege...@northwestern.edu • @JoeGermuska
Chief Nerd, Knight Lab • https://KnightLab.Northwestern.edu • @KnightLab
From: <nyt-librar...@googlegroups.com> on behalf of Katie O'Dowd <odo...@gmail.com>
Date: Tuesday, November 19, 2019 at 4:00 PM
To: NYT Library Community <nyt-librar...@googlegroups.com>
Subject: [NYT Library] Some docs not visible on the site
Hi,
Library has been great to use, thank you! I've run into an issue where I don't see some documents on the site/they don't show up in search, but they are in the Google folder when I click through. The only thing I can think is that maybe this is happening to documents that are saved in multiple Google folders.
Thanks in advance!
Katie
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When the issue came up, we were running 1.0.something?
I don’t recall now if I recreated the issue locally using older code; I think I hadn’t had a local copy of the core repo on my machine, and didn’t think about version matching, so I think my first local attempt, on 1.2.0, didn’t manifest the problem, leading me to look into upgrading the deployed codebase.
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Andrew:
I think this went just to me, not the group (cf https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!msg/nyt-library-community/36zQK3HL4lI/XS7ayAoSBQAJ )
Yes, Knight Lab is using shared folder.
As for customizations, we have modest style things but pretty sure nothing else. (Do you happen to know the git-fu to more readily see the differences between our customization repo and the upstream master? Should I be nervous about merging in upstream changes? I didn’t do the customization, so I’m not clear on where our actual customization lives and how that relates to the base customization example repo.
Joe
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Joe Germuska (he/his) • joege...@northwestern.edu • @JoeGermuska
Chief Nerd, Knight Lab • https://KnightLab.Northwestern.edu • @KnightLab
From: Andrew Fischer <andrew....@nytimes.com>
Date: Thursday, November 21, 2019 at 8:44 AM
To: Joe Germuska <JoeGe...@northwestern.edu>
Subject: Re: [NYT Library] Some docs not visible on the site
Hi All,
Sorry to hear you’re having issues with Library!
Joe, is the Knight Lab using a shared folder as well?
Also, what (if any) customizations do your library instances have?
Best,
Andrew Fischer
Associate Developer, The New York Times
To view this discussion on the web visit https://groups.google.com/d/msgid/nyt-library-community/6683E762-6491-4A40-AD62-88ED9DF71370%40northwestern.edu.