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Juan Navarro
Using AirPlay, I am trying to mirror Netflix from my computer display to an external display connected to Apple TV 4K. The above Netflix error code pops up and says I may be mirroring the screen through a non-HDCP compliant display. Also I have noticed that when trying to do the same with my HBONow, I get audio but no video. My external display is a 10 year-old Sony LCD TV. If I hard-wire my computer display to the Sony using an HDMI cable this does not happen (but I am stuck with the lousy TV audio). Is there a workaround, or do I have to replace my Sony to resolve this problem? BTW, I have not set up my Apple TV to source Netflix directly. Thanks in advance for any suggestions.
Thanks for reaching out to the Apple Support Communities. It sounds like you'd like to know if there is any way to not receive the error message you're seeing when trying to stream certain services via AirPlay.
While you're using AirPlay from a MacBook, the issue is occurring with streaming services. These services do have apps you can install on the Apple TV. By doing so you could eliminate the need to use AirPlay to access these services. This article will show you how you can download apps on your Apple TV 4K: Purchase and download apps on Apple TV.
Netflix used to work, but has not been working reliably for the last 2 weeks. If I do a factory reset, it fixes it, but then it stops working again. Netflix gives an error code of UI-113 and fails to run.
None of that works I am afraid. The app just hangs - the Netfix screen shows for 10 seconds then I get the Code: ui-113 message on a grey screen directing me to the Netflix.com/nethelp page - on which there is nothing of use. I can't sign out, there are no options available to do that (and the up/down remote sequence doesn't work). All I can do is exit.
A factory reset on the tv will start it again, then after I turn the set off once, the fault recurs. It looks like an app problem, but there seems to be no way to look at that.
There is a possible workaroud that works for me as this error keeps coming back. To resolve, unplug your internet connection if cabled or turn off your wireless connection in the network settings. Now start Netflix.It works for me.
It does seem weird that Plusnet would be blocking Netflix like this, but it's all I can think of - I've tried different routers and as I mentioned it works fine via mobile hotspot (through my phone's 4G).
Our router had the default setting of 1500 MTU (as is standard), but it turns out that reducing this to 1464 (as recommended by SONOS) has fixed the issue. No more dropped packets and we can now use Netflix and SONOS fine.
I tried this steps and seems that doesn't work for me... the troubleshooting that i did and follow is on this website -error-code-nw-2-5/... by doing Solution 2. Check Network Hardware..
Solution 5. Reinstall Netflix
I have just purchased a new Sony KDL-46W905A today. I cannot get the Netflix app to connect. I click on app and it gives me error NW4-8. I have been in contact with Netflix and they can't even sort it. Internet is fine - just can't connect to Netflix servers. Has anyone any ideas it's driving me nuts
I have the same issue with my Sony kdl55w905 which arrived this week. All other internet apps ok from tv. I am with virgin cable service in the uk ! I have a western digital media streamer that has netflix & works fine over same wireless through my router !
I get this error mesage when trying to load the application, if you click on more details and click on check your network it goes through the netflix server check very fast and gives a red cross on all 4 netflix servers with error nw-4-8 the bottom one which is internet connection has a green tick, I can confirm all other apps work fine including the SEN
Cannot connect to Netflix. Getting error "-1001".
Since Netflix is bundled I cannot uninstall the app, only uninstall updates. When doing so, I get version 1.0.0
Then I clear the cache and update the upp through Play Store, and get the same error again.
What do to now? Netlfix app worked on my previous phone, XZ1.
As @uliwooly mentioned, this error code seems to be coming from the Netflix service and not from the phone itself. Try the troubleshooting mentioned in the link that @uliwooly posted, if that do not work, the best thing to do is to get in contact with Netflix support for further instructions and troubleshooting.
Advise from Netflix is to uninstall and reinstall again. Problem is, that on my phone, the app is pre-installed and cannot be uninstalled - even in developer mode. They tried to install a different app version of Netflix on my phone - but that's not working neither, since the original version is still there (and again: can't be uninstalled).
The Netflix error code NW-2-5 usually means there's a network connectivity issue. To fix Netflix error code NW-2-5, try pressing Try Again on the screen, and you may be able to reach the network. If this doesn't work, make sure your streaming device is connected to the network and verify that you're on a network that supports streaming. To troubleshoot, restart your streaming device, restart your home network, and try to boost your Wi-Fi signal.
Netflix error code 300 appears when there's an issue with Netflix running on a Sony TV or Blu-ray player. Click Retry to restart the app and see if this clears up the issue. If not, wait a few minutes to see if network congestion clears, then try starting Netflix again. If you continue to have trouble, contact Sony support.
This works fine for my KDL-55W805B, you might have to change the URL path to /sony/IRCC instead of /sony/ircc in the rest_command as my older model seems to use /sony/IRCC where as the documentation from sony suggests /sony/ircc.
Which will return an overview of all possible endpoints, then you can just crawl through every endpoint by sending the "method":"getMethodTypes","params":[""],"id":1,"version":"1.0" payload I mentioned before. With that you can map the complete API of your TV and use rest sensors and rest commands to control everything.
I have tried a ton of stuff. If the PSK is incorrect the HTTP response is a 403. For testing, the ircc code is hardcoded and I have tested it with another REST client. TBH I am out of ideas. I might have to step through the rest_command and see what the response is along with the 500 status code.
On my KDL-55W805B, the error response is 500 if the wrong PSK is sent.
But if you say the same data works in Postman your best bet is to turn on debug logging to see what has been sent to your TV.
Or you could use an interceptor to send the request to so you can see what home assistant is sending to your TVs API with something like this
For the PSK, you need to setup in the TV settings. I show how to find it in my TV, but yours might be different menu system. Its a four digit number, and you can try 0000 and see if that works, I think its the default.
I have three TVs, mobile phones, and tablets. All are currently running both Netflix and Stan except for the Sony Bravia KD-65X9000E. These apps were working two days ago on the Sony. All TVs are connected to the network using CAT6 to a smart switch. YouTube works fine. Selecting Netflix gives me a black blank screen, Stan provides a blue screen with "Stan" on it along with the circle of death. Prior to discovering this I was working on a Plex problem where it would not run any movies, home videos, or pictures. After rebooting modem/router, switch, Synology NAS, Sony TV, and updating Plex software all is good here. At a loss with the Netflix/ Stan issue. Any suggestions much appreciated.
I had a similar problem with a Samsung TV. The problem was solved by buying a Fetch box which bypasses the TV's own system. A lot cheaper than buying a new TV, which may have the same problem when a manufacturer's update is applied.
Interesting. I have the exact same issue with none of the network stuff working now. Mine seems to be network (on TV) related as it's not maintaining a LAN connection for very long. Wireless won't even connect. Nothing wrong with LAN port, or cable as I've tested them with other devices.
Called Sony today. Went through all the basic stuff. Got told to call Netflix. Called Netflix and they said the error code: ui-800-3(307006) means it needs a firmware update. Call Sony back and they said someone will call me tomorrow.
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